Title: Enjoy Chiloé Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Enjoy Chiloé Casino gaming tables and an on-site nightclub create an atmosphere of excitement and possibility amid elegantly designed surroundings ## Photo gallery for Enjoy Chiloé ![View from property - Enjoy Chiloé (Castro)](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/602de253.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Room | In-room safe, desk, free WiFi, bed sheets - Enjoy Chiloé (Castro)](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/6692125b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Enjoy Chiloé (Castro)](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/2ef58a81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Enjoy Chiloé (Castro)](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/6a4cc181.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café - Enjoy Chiloé (Castro)](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/24a834a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Enjoy Chiloé blends luxury with entertainment in a vibrant setting. Savor Argentinean specialties at LA BARQUERA, book a rejuvenating spa treatment, or take a refreshing dip in the indoor pool. Past visitors consistently praise their experiences at this property. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Double Room Superior ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/b777e105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 365 sq ft - Sleeps 3 ### View all photos for Superior Room, Non Smoking ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/bbf06449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Connecting rooms available LCD TV Portable fan Deep-soaking bath Hairdryer Separate bath and shower - 355 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Standard Room, Non Smoking ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/bbf06449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking ### Highlights Connecting rooms available LCD TV Portable fan Deep-soaking bath Hairdryer Separate bath and shower Bathrobes Rainfall showerhead - 355 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room, Non Smoking ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/c7ff8f7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available LCD TV Portable fan Deep-soaking bath Hairdryer Separate bath and shower - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Room ![Presidential Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/0ad3182b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room ### Highlights Air conditioning Heating Connecting rooms available LCD TV Portable fan Deep-soaking bath Hairdryer Separate bath and shower - 700 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio ![Studio | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/58a2e465.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 7.0 Good 8 reviews ### Highlights Air conditioning Heating Connecting rooms available LCD TV Portable fan Deep-soaking bath Hairdryer Separate bath and shower - 215 sq ft - Sleeps 3 - 1 King Bed OR 1 Single Bed ### View all photos for Double Suite Superior ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/d287a510.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Superior 8.0 Very good 1 review - 688 sq ft - Sleeps 3 ### View all photos for Junior Studio ![Junior Studio | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/6a4972c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Portable fan Deep-soaking bath Hairdryer - Ocean view - 431 sq ft - Sleeps 3 - 1 King Bed OR 1 Large Single Bed ### View all photos for Apartment ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/24f525d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment - 215 sq ft - Sleeps 3 ### View all photos for Apartment Junior ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/efcb23b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Junior - 430 sq ft - Sleeps 3 ### View all photos for Room Standard with Bay View ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/b53091b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Bay View - 365 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Enjoy-Chiloe.h8082371.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Enjoy-Chiloe.h8082371.Hotel-Information) ## About the area Castro is home to Enjoy Chiloé. Crafts Market and Parque Alto Muro Aventura are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongoy Beach and Yutuy Beach. [Visit our Castro travel guide](https://www.expedia.co.uk/Castro.dx6025060) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-42.48951%2C-73.77285&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v1GwQZk7itfWveRj-aLqbCQE2aI=) Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000 ### What's nearby - Church of San Francisco 2 min drive \- 1.1 miles - Plaza de Armas 2 min drive \- 1.1 miles - Lillo Handicraft and Market Fair 2 min drive \- 1.3 miles - Costanera Castro 2 min drive \- 1.3 miles - MAM Chiloé 3 min drive \- 1.5 miles ### Restaurants - Travesia Restaurant 3 min drive - Isla De Brac 5 min walk - El Embrujo 3 min drive - Descarriada 3 min drive - Café Blanco 2 min drive ## About this property ### Enjoy Chiloé Luxury hotel Free continental breakfast, a casino and a nightclub are just a few of the amenities provided at Enjoy Chiloé. Hit the jackpot at this hotel with amenities such as 4 casino gaming tables, 30 slot machines and a casino VIP room. Indulge in some rest and relaxation at Natura Vitale Wellness, the on-site spa. The on-site restaurant, LA BARQUERA, features Argentinean cuisine. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks include: - An indoor pool, along with sunloungers - Free self-parking - Smoke-free property, a computer station and a 24-hour front desk - Concierge services, a porter/bellboy and a banquet hall Room features All 72 rooms boast comforts such as laptop-compatible safes and bathrobes, as well as perks such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and deep-soaking baths - LCD TVs with cable channels - Portable fans, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/e157e23a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de Castro Castro - Pool - Breakfast included - Spa - Parking included 8.4 Very good 140 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/60000000/59180000/59177000/59176935/572e48e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Almagro Castro Castro - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 59 reviews £69 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=59176935&PinnedHotelID=59176935&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | Living area](https://images.trvl-media.com/lodging/91000000/90210000/90201700/90201629/d2dbcb83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parque Tepuhueico Chonchi - 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Hot tub - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 17 reviews £138 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=7741981&PinnedHotelID=7741981&HadPinnedHotel=true®ionId=-1&adults=2) ![Café](https://images.trvl-media.com/lodging/32000000/31140000/31136400/31136384/d4306280.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refugio Pullao Castro - Hot tub - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 12 reviews £134 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=31136384&PinnedHotelID=31136384&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8082371,1845004,59176935,90201629,4916825) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - LA BARQUERA - SOE ### Things to do - 30 slot machines - 4 gaming tables - Casino (1,076 square foot of space) - Full-service spa - Indoor pool - Nightclub - Sauna ### Family friendly - Indoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 4 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Connecting rooms available - Desk - Laptop-compatible safe - Portable fan ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 4 AM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Pool fee: USD 5 per stay - Spa fee: USD 5 per stay - Hot tub fee: USD 55 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is required for transport to and from this property Guests under 10 years old are not allowed in the spa ### Property is also known as Enjoy Chiloé Enjoy Chiloé Castro Enjoy Chiloé Hotel Enjoy Chiloé Hotel Castro Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe Enjoy Chiloé Hotel Enjoy Chiloé Castro Enjoy Chiloé Hotel Castro ## Frequently asked questions ### Does Enjoy Chiloé have a pool? ### Is Enjoy Chiloé pet-friendly? ### How much is parking at Enjoy Chiloé? ### What time is check-in at Enjoy Chiloé? ### What time is check-out at Enjoy Chiloé? ### Where is Enjoy Chiloé located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Enjoy Chiloé Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 149 8 - Good 77 6 - Okay 26 4 - Poor 14 2 - Terrible 18 ## Reviews ### 8/10 Good #### Marion 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made. ##### Marion Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Shelby 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10\. Breakfast was amazing. View was amazing. Great hotel! ##### Shelby Stayed 1 night in Oct 2024 ### 10/10 Excellent #### JING LEI 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property. ##### JING LEI Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Taner 3 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel! ##### Taner ### 10/10 Excellent #### Gaston 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views from the hot tub! Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay. ##### Gaston Stayed 1 night in Mar 2023 ### 8/10 Good #### Hanna 20 Jan 2023 Liked: Cleanliness, staff & service, amenities Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges. ##### Hanna ### 6/10 Okay #### Verified traveller 3 May 2023 Disliked: Staff & service, property conditions & facilities Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome. ##### Verified traveller Stayed 1 night in Apr 2023 ### 6/10 Okay #### Raquel 7 Mar 2023 Liked: Staff & service Disliked: Property conditions & facilities I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance ##### Raquel Stayed 4 nights in Feb 2023 ### 8/10 Good #### FERNANDO 26 Mar 2023 Liked: Cleanliness, staff & service, amenities Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good. ##### FERNANDO Stayed 3 nights in Mar 2023 ### 4/10 Poor #### FUMIAKI 12 Sept 2025 Buena paisajes.pero casi no hay visitas y menos servicio .es obvio. ##### FUMIAKI Stayed 1 night in Sep 2025 ### 8/10 Good #### marie odile 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Halte sympa détente après randonnées. Hôtel situé à l'arrière d'une salle de jeux, Casino. "ENJOY Chiloé" conception architecturale originale. Les couloirs d'accès aux chambres sont peints en gris anthracite, trés sombre et le sol peinture noire laquée, donnent l'aspect d'un parking. chambre confortable avec des rideaux noires petite fenêtre pour la notre ( chambre standard) au niveau zéro. restaurant avec vue sur le canal, au plein mer. Piscine agréable. Cause de pluie , nous n'avons pas profité des Jaccuzzi . Avec le soleil, cela doit être encore plus agréable. Salons trés séduisants. ##### marie odile Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller 11 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Nos quedamos una noche junto a nuestro hijo de un año… disfruto de las piscinas, jacuzzi y tinajas. Desayuno muy variado. La calefacción o aire acondicionado sonaba extraño y pasamos frío. Mejoraría la limpieza más profunda, pudimos encontrar algunas telarañas en rincones. Las tinajas deben ser reservadas y las personas no respetan el horario y el personal tampoco se preocupa de que las personas se retiren cuando ya es la hora. Además, personas se metian sin reservar. El segundo día quedamos sin tinaja a pesar de haber reservado y no había nadie en recepción. ##### Verified traveller Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Veronica 10 Sept 2024 Disliked: Staff & service No quisieron cambiar la fecha de mi reserva Y cobraron el dinero Segun los términos y condiciones no hay reembolso no cambio de fecha Pero hay muchos Hoteles que tienen las mismas condiciones y cuando uno les pide que hagan una esepcion lo han echo . Les interesa más el dinero que los clientes ##### Veronica Stayed 1 night in Sep 2024 ### 4/10 Poor #### miguel 8 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities En malas condiciones ##### miguel Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### barbara 22 Feb 2024 Disliked: Property conditions & facilities Muy mala experiencia en Enjoy castro. Primero llegué a una habitación extremadamente oscura ( ni con todas las lámparas encendidas subía la luz ) Pedí cambio de habitación( pagando la diferencia que no era menor ) Al lllegar a la segunda habitación, me doy cuenta que el frigobar no funciona, el teléfono para llamar a la recepción tampoco. En la pieza hacía mucho calor, cuando intento abrir la ventana, me doy cuenta que está bloqueada. Yo fui con mi mamá de 71 años para que descansara. Habían puesto una máquina de aire acondicionado, que sonaba muchísimo y era imposible dormir con ella encendida por el ruido. A la mañana siguiente el termómetro de la habitación, marcaba 29.6\. Pedí retirarme una noche antes y no me autorizaron la devolución de mi dinero ( por haber hecho la transacción por acá ) lo único q me daban era un nuevo cambio de pieza ( mi mamá haciendo maletas una vez más. Y acarreando cosas por los pasillos ) Una muy mala experiencia, cero descanso. ##### barbara Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Griselda 11 Sept 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities La atención es buena. Me acomodaron en otra habitación, porque la que había reservado no estaba en buen estado. Pasillo frío, no funcionaba equipo de calefacción central, sólo aire acondicionado, el frío se colaba por la puerta. La nueva habitación tenía la temperatura ideal y muy buena vista. Pero se puede observar que no hay una buena mantención, ducha con sellos rotos y de diferentes tipos, con hongos y un sector cerca de la ventana con gotera. Las habitaciones no están aisladas y se escuchan los ruidos de los vecinos. ##### Griselda Stayed 3 nights in Sep 2023 ### 8/10 Good #### Maria Pia 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sugerencias para mejorar Muy buen ubicado, poco cuidado de huéspedes por ingreso o en las noches o madrugada muy ruidosos Falta incluir hervidor en todas las piezas y frigobar equipado ##### Maria Pia Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### juan 6 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mala mantencion y todo cerrado muy mal el hotel calefaccion mala goteras en general restaurant cerrados , imposible volver un desastre ##### juan Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Daniel 4 Jul 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort Un poco descuidado el Hotel, en la parte del part hotel, la calefaccion no funciona bien. Tuvimos un problema con pagar con dolares inicialmente. ##### Daniel Stayed 2 nights in Jun 2023 ### 8/10 Good #### nathalia 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación y el personal del hotel muy bien! El desayuno pocas alternativas y para personas con formas de alimentación tipo vegana y vegetariana sin posibilidades más allá de comer fruta ##### nathalia Stayed 2 nights in Jun 2023 ### 2/10 Terrible #### Constanza 5 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exigo reembolso. pésima experiencia pieza infima Pésima experiencia, impresentable todo lo que nos ocurrió para pagar más de 300 US por 1 habitación de 18 m2 en un hotel de 5 estrellas. Muy por debajo de las expectativas. La pieza muy chica para el alto valor. tv mala. me cambiaron a una pieza igual de pequeña y el aire acondicionado no funcionaba. De 3 tinajas solo 1 funcionaba, tuvimos que esperar 2 horas para que se desocupara. El desayuno pésimo, no había ninguna bollería o pastelería a la altura, solo galletas de champaña ordinarias y duras, por lo que no comi nada ya que no como nada salado al desayuno. Los baños del hotel sucios y con papel toilette en wc. Las paredes de los pasillos con baldes por las goteras. ##### Constanza Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Beatriz Dolores 17 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### E X C E L E N T E Excelente. Muy amables, muy biennubicado, 0muy completo, hermoso. ##### Beatriz Dolores Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Christian 22 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Al Hotel le hace falta un re acondicionamiento Profundo ##### Christian Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Yves 26 Feb 2023 Liked: Cleanliness, staff & service, amenities Bel endroit ##### Yves Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Rodrigo 28 Jan 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Bien, pero esperaba algo mejor Tenía mayores expectativas con este hotel por los buenos comentarios que leí, pero me decepcionó los detalles, como que el WC tiene una puerta ligera de vidrio con ninguna privacidad, y hay un mueble que no es ni cama ni sofá justo frente al ventanal que interrumpe el tránsito y la vista, nunca supe cual era la función de ese mueble. Hay dos equipos enormes de calefacción dentro de la habitación, que ocupan mucho espacio. No había batas ni pantuflas en la habitación a la llegada, que tuve que ir a pedir al spa, sólo una botella pequeña de agua para dos personas en la habitación que nunca repusieron. Lo positivo fue la gran vista, lo lindo del entorno, la vista desde el restaurante, las agradables tinajas calientes en el exterior. Personal muy atento en rececpión, Spa y en sevicios, aunque faltaba personal en el restaurante, desayuno Ok. ##### Rodrigo Stayed 4 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [L'Empire Paris](https://www.expedia.co.uk/Paris-Hotels-LEmpire-Paris.h1637283.Hotel-Information) > > [Hotels in Gay Village](https://www.expedia.co.uk/Gay-Village-Manchester-Hotels.0-n802634753000173568-0.Travel-Guide-Filter-Hotels) > > [Hotels in Milan](https://www.expedia.co.uk/Milan-Hotels.d180012.Travel-Guide-Hotels) > > [The Bristol Hotel](https://www.expedia.co.uk/Bristol-Hotels-The-Bristol-Hotel.h27937.Hotel-Information) > > [Cheap Hotels in Camberley](https://www.expedia.co.uk/Camberley-Hotels-Budget-Hotels.0-0-d4594-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Amoudi Bay](https://www.expedia.co.uk/Amoudi-Bay-Hotels.0-l553248635026737110-0.Travel-Guide-Filter-Hotels) > > [Casino Hotels in Nice](https://www.expedia.co.uk/Nice-Hotels-Casino-Hotel.0-0-d180102-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Hull Old Town](https://www.expedia.co.uk/Hull-Old-Town-Hotels.d6341277.Travel-Guide-Hotels) > > [Coral Elite residence 11\. 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