Compare and book 4 Star hotels in Middleton, Matlock

"The room smelt strange, was dated and the shower was bad. Parking was full."

"Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit."

"Value for money"

"We took our little dog with us and the only place we could eat whilst with her was the conservatory. This is a nice space but the floor was not cleaned from when we arrived and had something to eat there (a chip was dropped on the floor). It was still there with other crumbs late morning Sunday which didnt seem very sanitary. The spa was terrible - overcrowded, not the peaceful hushed space described in the leaflet. My husband refused to attend all of his sessions due to this. He could not even find a place to sit in there let alone get access to the facilities, as it was full of giggling women toting glasses of champagne and taking up all available space. Very poor indeed and we wont be returning. "

"Lovely and clean the room staff was amazing definitely going bk "

"Very accommodating staff. Very clean and quiet hotel. Good value at the price too."

"Hotel was nice and welcome was good. I was rudely awaken at 5am in my room from the sound of deliveries and recycling glass bottles which is awful considering the reason we use hotels is to sleep. It has completely ruined my day with work due to tiredness I am now facing. Not one at all "

"The hotel ceased trading several days before our trip. We received no communication about this from either the hotel or Hotels.com and so found out when we arrived at around 10:30pm and found security guards preventing access to the car park or building. Appalling service"

"Sadly the friendliness and helpful nature of the staff cannot excuse some of the basic fundamental issues that I have experienced over the last few stays at this hotel. I decided to stay here as I am a keen swimmer and the facilities here are great in that regard. Unfortunately I seem to be unable to get the same quality of room between stays even though I always book the same room type. If it’s not noisy pipes it is television sets that don’t work properly or some other basic requirement that is lacking. It’s a real shame as it has the potential to be a really great hotel but is being mis-managed with not enough emphasis on hotel maintenance. A special mention should be made to Sanda, Megan and Felicity on the desk who all went out of their way to make up for the hotel’s shortcomings, and I can’t praise them enough. Hotel management however need to stay behind."