Compare and book 4 Star hotels in Chapel Brampton, Northampton

"Spa access not clearly disclosed and disappointing stay We chose Barton Hall Hotel & Spa largely because of its high Expedia rating and the expectation of enjoying the spa during our stay. However, on arrival we were told that spa access for hotel guests is not guaranteed, as day spa and twilight bookings can take priority. This came as a surprise because the spa is presented as a complimentary amenity at the time of booking on the Expedia listing, with no indication that access may depend on capacity. The first time this was explained was at check-in after payment had already been taken, by which point we had travelled over 40 miles to the hotel with no practical opportunity to reconsider the booking or cancel without charge. While the hotel eventually found a spa slot for us, the interaction at reception felt uncomfortable and detracted from what was meant to be a relaxing visit. Room 18 also appeared to require maintenance, with marks on the walls, worn fixtures and deteriorating window frames. In general, parts of the building appeared tired, with uneven floors and visible cracking and bowing to the lounge ceiling that raised some concern. There were also safety issues: the bathroom towel rail became extremely hot and both my girlfriend and I burned ourselves on it, and I stumbled on a raised threshold entering the spa. Despite raising these issues afterwards, no apology or acknowledgement of the inconvenience was offered, which was disappointing."

"Great place. Only negative is the gym which needs more amd more modern equipment."

"Wonderful spa break in a beautiful location. Great that we were also able to take our dog."

"Excellent hotel no complaints whatsoever "

"Exactly what we expected from a Hotel carrying a Marriot flag. The bes was large and comfortable. There was a spacious desk to work and the TV was modern with screen mirroring feature. Well equipped gym."

"Did not have need for the gym, however visited the pool severally and it was really nice.food is great too. I would visit again and again. "

"Great quiet Location with friendly staff. This was our 4th visit. I like the White Company toiletries, the bath robe and slippers and the old fashioned teapot and cosy for your morning tea with fresh milk. Recommend thoroughly and we’ll be back later in the year. "

"Lovely grounds, greeted by great staff, complimentary upgrade to state room for anno"

"All good"