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Good location pleasant staff, bedroom and bathroom a bit tired.
Very beautiful surroundings and gardens at the hotel. The rooms were excellent and we got a complimentary upgrade for our room which was brilliant. We were having a celebration while we were there so the hotel left us a drink and card in the room. The staff were excellent and happy to help. Great ...
The SPA amenities were better than advertised... Slightly disappointing that they were not available on Saturday night -
Friendly and helpful staff. Rooms a little bit dated but no cause for complaints. Ideal location.
Very charming inn with lots of original features and character, very welcoming and friendly staff .beautifal traditional food ,great breakfast lots of choices too.A real gem look forwards visiting again.
Beautiful location and the castle is fantastic. Make sure that you are actually booled into the castle though. We thought we were but were placed instead on the outbuildings. Still nice nut overpriced for that location.
We went to a wedding at otterburn and it was ideal to walk from the castle to the venue ,it was a fabulous place to stay.
Beautiful location, friendly and attentive staff, room and bathrooms very clean. Cleanliness in the spa area could be improved, but overall great stay.
Large room very modern facilities and had windows you could open .
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