excellent customer service. nothing was too much trouble. only one black mark when I went to change foreign cash. I felt the staff reluctance to change for hk dollars and made all sorts of excuse.
For a hotel in one of the world financial centres, that was a shame.
location is perfect --walking 5 min to YAU MA TEI MTR --downstairs are selling ---but bedsheet cover should change to newer --looks so old --room is very small --enough to put cabin luggage only --suitable for Asian sizes ---bed is not good --you can feel the spring --pillow is so flat that your neck will be cramp ---suitable for 1-2 night only --also bathroom has sliding door but there is still big gap vent beside the glass partition that cannot closed completely, so if your partner is inside toilet dumping, (after days of eating HK delicious food) ---wow you can smell it in the room !!!! hahaahah ---lobby looks like 4 star hotel --good effort --overall is good if you can overlook small room for the price ---also FREE WIFI complimentary what a surprise !!
I booked a queen sized room and upon check in, we were upgraded to a newly renovated king-sized room. The room was very nicely designed (very modern). The fruits and cookies they delivered to our door was a nice touch as well. This hotel is within walking distance to lots of great food and shopping (ladies market and fa yuen street).
However, my friends booked this hotel as well and were put into a non-renovated room of which they weren't too pleased by the room but I can't speak on that. Overall, highly recommended.
tracy from Toronto, ON
Stanford Hotel Hong Kong will undertakeenhancement work of hotel guestrooms/commencing from May 04 to July 06/ …More
The rooms are miniscule. If you are over 5'8" forget staying as the beds are so short. There is nowhere to put your bag and when one person is standing/walking around, the other person has to lie on the bed or go to the bathroom. We stayed 3 days and from day one I told the front desk about the leak underneath the handbasin which sprayed dirty water on your feet. About 8 hours before we left the leak was fixed. In the meantime I used the garbage bin to collect the dirty water. Take earplugs as the walls are paper thin and you share your neighbours' conversations. We don't speak Mandarin so could never work out if the neighbours were fighting or that was normal speech. There is only one lift so get out of the hotel before 10.30am and don't return until until after 2pm as the cleaners stop the lift on every floor and if the door does open, it is full of trolleys piled high with linen. Some of the staff have graduated from the DMV from the Simpsons.
This hotel is just off Nathan Road in the heart of Mong Kok district. It is convenient for experiencing vibrant Kowloon's delights such as the markets and street food, and is only a few MTR stops away from Admiralty/Central for the CBD. Hotel staff are friendly and even provide you with a welcome letter with a business card for the hotel manager attached. My room was small and basic, but very clean and tidy. For those that have stayed in Chungking Mansions before, staying here was a huge step up.
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