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Indoor pool
Indoor pool
TV, DVD player, pay-per-view films
TV, DVD player, pay-per-view films

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLan Kwai Fong7 min walk
    Popular LocationThe Peak Tram8 min walk
    Popular LocationHong Kong - Macau Ferry Terminal13 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Choose dates to view prices

  • Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsTwin Room, City View
  • King Room - Harbour View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Room - Harbour View
  • King Room - City View

    4.9/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Room - City View
  • Mandarin Room

    Room amenities

    • 473 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsMandarin Room
  • Signature Suite, 1 King Bed

    Room amenities

    • 871 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSignature Suite, 1 King Bed
  • Twin Room, Harbour View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsTwin Room, Harbour View
  • Superior Room - King

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room - King
  • King Room - Statue Square Room

    4.6/5 guest room rating

    Room amenities

    • 430 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Room - Statue Square Room
  • Statue Square View Suite

    Room amenities

    • 775 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsStatue Square View Suite
  • King Suite - City View

    5/5 guest room rating

    Room amenities

    • 775 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Suite - City View
  • King Suite - Harbour View

    Room amenities

    • 775 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Suite - Harbour View
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Twin Room, 2 Single Beds (Statue Square View)

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Partial sea view
    • Sleeps 3
    • 2 Single Beds
    More detailsTwin Room, 2 Single Beds (Statue Square View)
  • Superior Room - Twin

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room - Twin

About this area

Hong Kong

Located by the sea, Mandarin Oriental, Hong Kong is in Central & Western District neighbourhood and is connected to a shopping centre. Central Ferry Piers and The Hong Kong Observation Wheel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Travelling with kids? Don't miss The Peak Tram.
Visit our Hong Kong travel guide
View in a map
Popular Location

What's nearby

  • Lan Kwai Fong - 7 min walk
  • The Peak Tram - 8 min walk
  • Hong Kong - Macau Ferry Terminal - 13 min walk
  • Victoria Peak Tower - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive

Getting around

  • Hong Kong Central Station - 2 min walk
  • Hong Kong Station - 4 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.) - 35 min drive

Restaurants

  • Amber - 4 min walk
  • Maxims Palace - 5 min walk
  • Beefbar - 5 min walk
  • Home Eat to Live - 5 min walk
  • Yung Kee - 6 min walk

About this property

Mandarin Oriental, Hong Kong

5-star luxury hotel connected to a shopping centre in Central & Western District
Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Other amenities include 2 bars/lounges, a health club and a sauna. All 494 rooms feature thoughtful touches such as pillow menus and bathrobes, plus 24-hour room service and TVs with cable channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and DVD players.
Mandarin Oriental, Hong Kong offers 494 forms of air-conditioned accommodation with DVD players and minibars. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Valet parking: HKD 600 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
  • 8 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed per guestroom.

Renovations and closures

The following facilities or services will be unavailable from August 01 2020 to January 31 2021 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 01 August 2020 to 31 January 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for HKD 600.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 372 for adults and HKD 251 for children (approximately)
  • Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 190 per day (rates may vary)
  • Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Hong Kong and receive a full refund?
Yes, Mandarin Oriental, Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Hong Kong?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Hong Kong on 30 Sep 2020 start from £318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental, Hong Kong have a pool?
Yes, this property has an indoor pool.
Is Mandarin Oriental, Hong Kong pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mandarin Oriental, Hong Kong?
Valet parking is available for HKD 600 per night.
What time is check-in at Mandarin Oriental, Hong Kong?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Mandarin Oriental, Hong Kong?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Mandarin Oriental, Hong Kong located?
This family-friendly Hong Kong hotel is located by the sea, just steps away from Legislative Council Building and Landmark Shopping Area. The Hong Kong Observation Wheel and Lan Kwai Fong are also within 10 minutes. Hong Kong Central Station is only a 2-minute walk and Hong Kong Station is 4 minutes.
4.8
Exceptional
632 reviews
5 - Excellent
531
4 - Good
73
3 - Okay
14
2 - Poor
7
1 - Terrible
7

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Good hardware but below-average and insufficient software; staff not well trained and unfriendly front desk not ready to make return guests feel being valued at all.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted to have an upgrade to a room with a view of historical sites in Central, very prime location indeed.
Stayed 1 night in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
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