Search Hotels Near Valley Park, Eastleigh

"Excellent all round. Very helpful staff."

"My first time staying at leonardo and a fantastic experience. Exceeded expectations to be honest. Welcomed by Andrea, who upgraded me knowing I was on a few days work trip and had a stressful journey to Southampton. Lewis at reception always had a big smile, even when there were long queues of guests trying to claim his attention, he was super calm, friendly and simply genuine. Joseph was very sweet and patient, helped me warm my room and bought me extra towels without me even asking (he saw that I’d used all mine and just used his initiative to bring me some fresh towel and take the ones lying on the floor). Morita was the best thing every morning, greeting me with a big beautiful smile, and offering me takeaway coffee for breakfast before I run into the office. Everyone at the restaurant was very polite and professional, but morning staff there were just 10/10, quick to run around refilling stations and plenty of help around for the busy morning period. No complaints whatsoever, I’ve stayed in 5 star hotel and not experienced such excellent customer service! Onto the room- modern yet cosy. Everything was clean, big windows, blackout curtains, the TV and remote WORKED!!! Bed was wonderful, loads of pillows and good quality, firm ones at that! The little thing made a big difference like: propping the pillows. Plenty of tea and coffee refreshments, good brands too. Bathroom isn’t modern but it’s very clean and I have no complaints. Great experience I’ll be back. "

"Fantastic, helpful staff.. the restaurant and reception staff so friendly.. definitely recommend "

"Lovely clean hotel. Good food and drinks. Great stopover before cruise"

"Nice hotel needs a bit of updating the shower needs upgrading as wasn’t very hot or powerful doors and door frames and wardrobe need replacing or painting to keep it up to date "

"Generally happy. Enjoyed the spa facilities and room and all areas were clean and a good standard. However, the reception charged me although I had been charged by Expedia already. Having said that it was easy to get my refund once I called the reception."

"Kind of like a hostel. Room needs work "

"Loved the self check in. The public areas and bedrooms are great, very quirky. Only thing I was unhappy about was it was not too clear about free parking at weekends. I paid via the app and was only when in the room the note was there advising of this. Will definitely return "

"THANK YOU, THANK YOU... Uber failed to pick us up so we missed our bus to Stanstead Airport. We had turned our key in and it was cold and rainy. We called the manager. He told us how to get back into the building, got us a ride the 120 miles to the airport and couldn't have been kinder. Not many people will go the extra mile as this man did. "