Now Sapphire Riviera Cancun All Inclusive (Puerto Morelos, Mexico)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

Dlx Jr Suite Tropical View King Bed


		1 king bed or 2 double beds. Separate sitting area, bathroom with bathtub and shower. Hair dryer. Tropical view. Private balcony or terrace. 32-inch cable TV, minibar refreshed daily with water, soda, beer and juices. Electronic safe. Coffee/tea maker. Iron and ironing board. Air conditioning. Ceiling fan. Alarm clock with MP3 and docking station.

Dlx Jr Suite Ocean Front King Bed


		1 king bed or 2 double beds. Separate sitting area, bathroom with bathtub and shower. Furnished balcony or terrace. Marble floors. Hair dryer. Ocean front view. 32-inch cable TV. Minibar refreshed daily with water, soda, beer and juices. Electronic safe. Coffee/tea maker. Iron and ironing board. Air conditioning. Ceiling fan. Alarm clock with MP3 docking station.

Preferred Club St Tropical View King Bed


		1 king bed or 2 double beds. Pillow menu. Sofa bed. Furnished balcony or terrace. Garden view. 520 square feet. Marble floors. Separate sitting area. Desk. In-room safe. Complimentary wireless high-speed Internet access. Cable television service. Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Shower. Bidet. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Wheelchair accessible. Air conditioning.
Room rate includes the following: Personalized check-in and check-out with concierge service; access to the Preferred Club Lounge with daily Continental breakfast, afternoon appetizers, and liquors; upgraded room service menu; exclusive Preferred Club pool area, pool concierge, and bar service; complimentary daily newspapers (English and Spanish).

Preferred Club St Ocean Front King Bed


		1 king bed or 2 double beds. Pillow menu. Sofa bed. Furnished balcony or terrace with private spa tub. Ocean view. 520 square feet. Marble floors. Separate sitting area. Desk. In-room safe. Complimentary wireless high-speed Internet access. Cable television service. Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Shower/tub combination. Handheld shower. Bidet. Jetted tub. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Wheelchair accessible. Air conditioning.
Room rate includes the following: Personalized check-in and check-out with concierge service; access to the Preferred Club Lounge with daily Continental breakfast, afternoon appetizers, and liquors; upgraded room service menu; exclusive Preferred Club pool area, pool concierge and bar service; complimentary daily newspapers (English and Spanish).

Dlx Jr Suite Tropical View Two Dbl Bd - All Inclusive


1 king bed or 2 double beds. 520 square feet. Pillow menu. Sofa bed. Balcony. Garden view and/or Ocean view. Separate sitting area. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Dial-up Internet access (surcharge). Cable television service. Pay movies. Direct-dial phone. Voice mail. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Jetted tub. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Pillow menu. Complimentary toiletries. Wheelchair accessible. Air conditioning.

Dlx Jr Suite Ocean Front Two Dbl Bd


		2 double beds. Balcony. Separate sitting area. In-room safe. Cable television service. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Trouser press. Blackout drapes/curtains. Welcome amenities. Sewing kit. In-room childcare (surcharge). Cribs (infant beds) available. Air conditioning. Climate control. Window opens.

Dlx Jr Suite Tropical View Two Dbl Bd


		2 double beds. Balcony. Separate sitting area. In-room safe. Cable television service. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Trouser press. Blackout drapes/curtains. Welcome amenities. Sewing kit. In-room childcare (surcharge). Cribs (infant beds) available. Air conditioning. Climate control. Window opens.

Preferred Club St Ocean Front Two Dbl Bd


		2 double beds. Balcony. Separate sitting area. In-room safe. Cable television service. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Trouser press. Blackout drapes/curtains. Welcome amenities. Sewing kit. In-room childcare (surcharge). Cribs (infant beds) available. Air conditioning. Climate control. Window opens.

Preferred Club St Tropical View Two Dbl


		2 double beds. Balcony. Separate sitting area. In-room safe. Cable television service. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Trouser press. Blackout drapes/curtains. Welcome amenities. Sewing kit. In-room childcare (surcharge). Cribs (infant beds) available. Air conditioning. Climate control. Window opens.

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Promotions

Night Out Dine Around Promotion

Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive.

Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

All-Inclusive Details

The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment.

All-Inclusive food and beverages Unlimited meals and snacks Unlimited non-alcoholic beverages Unlimited domestic and imported alcoholic beverages, including house wine 24-hour room service food and drink In-room minibar beer, bottled water, soft drinks (restocked daily) Taxes and gratuities

Not included: Wines from à la carte wine list

Scroll down to the Dining section for restaurant/menu details.

All-Inclusive activities and equipment

Water sports

Kayaking

Windsurfing

Water biking

Sailing

Snorkeling

Canoeing

Water polo

Use of 2 swimming pools/beach and pool chaise lounges/towel service

Not included: Snorkeling trips; scuba diving courses, certification, trips; Mexican government reef fee of 20 pesos (less than US$2) per person per day (required of all guests accessing the sea)

Land sports

Tennis

Badminton

Beach volleyball

Beach soccer

Ping-pong

Aerobics

Use of fitness center

All-Inclusive entertainment/nightlife Daily activities program Nightly entertainment shows such as: Latino night, Mexican night, disco show, Mixmax show, circus show Entrance to on-site disco

All-Inclusive transportation Shopping tours to Cancún (six days a week)*

*Extra person charges apply

Not included: Airport transfers

Not included

Wines from à la carte wine list

Snorkeling trips; scuba diving courses, certification, trips

Mexican government reef fee

Babysitting services

Spa and beauty products, treatments, services

Optional or outside tours and excursions

Motorized water sports

Incidental purchases

Telephone, fax, and Internet access charges

Business services

Laundry and dry cleaning

Video and photo services

Airport taxes may or may not be included.

Policies

Extra person charges may apply and vary depending on hotel policy.

Scroll down to the Policy section for more details.

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Accessibility Options

Accessible bathroom
Accessible path of travel

In-room accessibility

Property Amenities

Full-service health spa
Concierge desk
Room service (24 hours)
Supervised child care/activities
Fitness facilities
Swimming pool - outdoor
Swimming pool - children's
Poolside bar
Swim-up bar
Bar/lounge
Billiards
Multilingual staff
Pool table
Currency exchange
Nightclub
Parking (free)
Valet parking
Gift shops or newsstand
Multiple large conference rooms
Shopping on site
Babysitting or child care
Business center
Multiple small meeting rooms
Banquet facilities
Ballroom(s)
Porter/bellhop

24-hour front desk
Beauty services
Children's club
Dry cleaning/laundry service
Tennis on site
Total number of rooms - 496
Number of floors - 3
Number of outdoor pools - 4
On-site medical assistance available
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Dial-up Internet access - surcharge
Marina on site
Massage - spa treatment room(s)
Restaurant(s) in hotel
Number of restaurants - 6
Meeting facilities size (meters) - 8295
Number of meeting/conference rooms - 5
Security guard
On-site car rental
Number of buildings/towers - 13
Garden
Suitable for children
Wedding services
Wheelchair accessible

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

Resort Riviera Cancun's 496 guest suites are housed in 13 three-story bungalows with private, furnished terraces or balconies with garden, pool, or ocean views. Each suite offers a separate sitting area with sofa or easy chairs. Marble bathrooms include tub/shower combinations, bidets, and scales.

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Now Sapphire Riviera Cancun All Inclusive, Puerto Morelos, Mexico, Rooms Guest Room

Room Amenities

Wireless Internet access
Coffee/tea maker
Hair dryer
Air conditioning
Separate sitting area
Balcony
Minibar
Blackout drapes/curtains
Clock radio
In-room safe
Complimentary bottled water
Shower/tub combination

In-room childcare (surcharge)
Window opens
Cribs (infant beds) available
Climate control
Wake-up calls
Private bathroom
Sewing kit
Electronic/magnetic keys
Welcome amenities
Trouser press
Cable television service

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Dining

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Market Cafe - Buffet restaurant specializing in international cuisine served in a casual atmosphere with exciting decor. Open for breakfast, lunch, and dinner. Dress code: casual. (There is an extra charge for private dinners. Advance reservations are required.)

Fresco - Mexican journey to delectable delights. Open for dinner. Dress code: casual elegance.

Cibu - Offers the rich flavors of the Mediterranean. Open for dinner. Dress code: casual elegance.

Paramour - An elegant, romantic atmosphere offering French fare. Open for dinner. Adults only. Dress code: casual elegance.

Lemongrass - The best in Asian cuisine, including Teppanyaki tables and a Sushi Bar. Open for dinner. Dress code: casual elegance.

Bluewater Grill - Offers seafood and fish specialties. Open for lunch and dinner. Dress code: casual elegance.

Moments - Located in the lobby, serving premium brand liquor and international wines from mid-morning.

Splash - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.

Eclipse - Disco opens later in the evening with DJ and dancing.

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Recreation

Boating nearby
Golfing nearby
Water skiing nearby
Parasailing nearby
Fishing nearby
Personal watercraft nearby
Aerobics on site
Basketball on site

Kayaking on site
Sailing on site
Scuba diving on site
Snorkeling on site
Swimming on site
Volleyball on site
Windsurfing on site

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Spa

Body treatments

Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Now Sapphire Riviera Cancun All Inclusive

4.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 129) · See more Now Sapphire Riviera Cancun All Inclusive reviews

Jacqueline from Toronto, Ontario

5.0

out of 5

“Had a great time”

Attended a wedding. The resort was clean. The pools were nice. The food in the restaurants were good. The service was a bit slow sometimes. The staff was friendly.

Area recommendations

We rented a car and drove to Playa del Carmen (very easy drive and the highway was well lit). It is only a 1/2 hour drive from the hotel. Then we took a ferry to Cozumel. Well worth the trip and a chance to see more of Mexico.

Getting there

The airport transfer by Best Day was great. It was on time, they staff was friendly and professional.

A Traveller from chicago,il

5.0

out of 5

“Can't wait to go back”

Very nice place to stay. The customer service was excellent and the food was good.

A Traveller from Philadelphia, PA

3.0

out of 5

“Not impressed -”

We returned from a 7 day stay at Now Sapphire on 12/4/11. Overall our stay was ok. The food was not good, but not bad either. Coffee at the cafe was very good. The beach was very nice, and kept reasonably clear of sea debris. You have to get up pretty early in the morning though to get chairs at the beach. They were pretty much all reserved (marked by towels, slippers, etc.) by 7 a.m. Evening entertainment was great - good shows, and a band every night. The staff was ok -- some were great, others rude. Our room was not cleaned the last two days. Our biggest disappointment was the physical condition of the property. Our bathroom had missing/broken tiles. The tub had mold around the edges. Paint was chipped in our room, the hallways and steps. The steps didn't appear to have been swept the entire time we were there. The pool had missing tiles, and concrete columns in the pool were chipped and jagged at the base (which scraped our feet). Wireless internet is not free at the hotel. Wireless is not available in the rooms, only the main lobby.

A Traveller from New York

2.0

out of 5

“Now Saphire”

There were bugs on the end table. They were supposed to have a banner and something special for my boyfriends birthday and they never did. The food was bad. The seats at the beach were all for preferred customers so we had to sit extremely far from bathrooms and the pool.

Area recommendations

Playa Del Carmen

A Traveller from michigan

4.0

out of 5

“surprizes!!”

there is no work out room,,, when asked they kept saying it was by the tennis courts,,,well that was a joke.. the spa is being worked on, so that was closed... and even though they mention the number of resteraunts, they alternate closing some, so actually you dont have all the options.!! just not what was represented...

Thomas M from Fort collins, CO

4.0

out of 5

“Clean and fun but an information black hole”

The Good The resort is very well maintained. The Pool area is great and has a fun atmosphere. Lots to do. We especially liked the free sailing boats that you could take out on your own. The food at the specialty restaurants was good and the service fine as well. They put a lot of effort in keeping the beach area clean (The seaweed cleanup tractor comes by every hour it seems). The Bad the food at the evening buffet dinners in horrible. Needed a chain saw to cut the 1/4 steak and the flavor of the food was bad at best. Finding a newspaper to read is like finding a needle in a haystack. The front desk said they could print me up one. Obviously they had no clue as to what I was talking about. Finally found a New York times that covered the whole week about 8 pages long. Still charging for the internet in this day and age is ridiculous. I tried many times to log into the wireless with no success. Paid $12 for a one time hour long session at the business center. Ask a question to staff and they only give vague answers. You have to try real hard by asking many questions to get any real understanding of your question like how to does the taxis service work. Also to get to anything like downtown Cancun or Playa de Carmin you need to take a taxis or tour bus. Very expensive if you want to leave the resort for any fun activities. Overall ok. The bad stuff was mostly inconvenience stuff.

Getting around

Sign up on the internet for the airport to hotel transfer. Best Day or USA Transfers are the best. Otherwise you will be in for an expensive taxi nightmare. Trust me I know. Learned the hard way.

A Traveller from Mexico City

4.0

out of 5

“Consider this before booking”

Its a nice hotel with the deficiences that any all inclusive hotel has, the food aint good, small portions and a 8/10 on taste. Still if you dont mind this its a good place to go. It is more a retirement hotel with families and elders, not a place to party, and a little away from playa and cancun, still if you dont mind about that either, its an excellent place for resting

A Traveller from ATL

4.0

out of 5

“Relaxing vacation”

Excellent service, good food, good atmosphere

A Traveller from New York,NY

5.0

out of 5

“Can't wait to go back”

Overall resort was great.

Must see

Xelha and Chichen-itza

Dining

Food was great in all restaurants except Asian restaurant.

Family-friendly activities

I like zumba and aqua gym

Events and shows

Shows were great.I liked all of them.

Outdoors or beach

Pool is gorgeous .A lot of space.Great music and activities by the pool.

James from Brooklyn,NY

4.0

out of 5

“Nice hotel, food was terrible.”

The hotel was only 20 min from the airport which was nice. The room was clean and the mini fridge was stocked with water,beer and soda.Has an iron and hair dryer.The staff was friendly. The negatives: The food was terrible, breakfast was the only good meal. No hot tub by the pool area only in the spa. Cant have lunch by the pool or on the beach, only in the dinning room . Water is not as clear as Cancun or playa del carmen due to the coral reef being so close. I have stayed at a few all inclusive resorts and they blew this one out of the water.

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Showing 1 - 10 results (of 129) · See more Now Sapphire Riviera Cancun All Inclusive reviews

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