Efficient check-in, check-out. Didn't need to interact much with staff during my stay - only at check-in, check-out and picking up my luggage, but what little there was, was pleasing. The Novotel shares the building with the Ibis hotel - they have a common reception area. No traffic noise, but if you are unfortunate enough, as I was, to have inconsiderate guests in neighbouring rooms, you will be disturbed at night or early morning by loud voices and doors banging. Room was very clean; there was housekeeping every day. There is a gym with treadmills, exercise bikes, weight bench. With all the walking, I didn't need to use it. There is also a guest laundry with a couple of machines and driers which I also didn't use. Bed was very comfortable. The room was very warm, and I preferred to have climate control set at 18 C.
3-5 minute walk to Greenlane train station. 25-30 minute walk to ASB Showgrounds. Countdown supermarket and McDonalds is within a 10 minute walk. There is also a KFC outlet within walking distance (less than 15 minutes). Bus stop is opposite Countdown - the stop across the road from Countdown has buses going into town (Britomart).
I have stayed at the IBIS hotels in various parts of the world. Have never had a bad experience. In Auckland my requests met with courtesy and responses positive. Even a late night 10.30 pm request for an evening meal no problem and well presented. Car parking no problem and is free. A computer in the entrance hall allows free access for a quick check of emails. Each room has its own control for temperature although I leave it at the set point a comfortable 20 degrees. As I have stated before all the staff make me feel welcome.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.