Novotel Auckland Airport

Photo gallery for Novotel Auckland Airport

Primary image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Auckland Airport

UNESCO Sustainable Travel Pledge

Novotel Auckland Airport

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Ray Emery Drive, Auckland, 2022

Explore the area

  • Popular LocationButterfly Creek14 min walk
  • Popular LocationTreasure Island Adventure Golf18 min walk
  • AirportAuckland (AKL-Auckland Intl.)1 min drive
  • Popular LocationJKs Driving Range4 min drive

Choose dates to view prices

About this area

Auckland

Novotel Auckland Airport is located in Auckland Airport, a neighbourhood in Auckland, and is near the airport. Otuataua Stonefields and Papatoetoe Old Railway Station Building are local landmarks, and some of the area's activities can be experienced at JKs Driving Range and Villa Maria Estate. Butterfly Creek and Rainbow's End are also worth visiting.

What's nearby

  • Butterfly Creek - 14 min walk
  • Treasure Island Adventure Golf - 18 min walk
  • JKs Driving Range - 4 min drive
  • Villa Maria Estate - 9 min drive
  • Otuataua Stonefields - 11 min drive

Getting around

  • Manukau Station - 11 min drive
  • Auckland (AKL-Auckland Intl.) - 1 min drive

Restaurants

  • Wondertree - 4 min walk
  • Saint Pierre's Sushi - 12 min walk
  • Take Off Espresso - 14 min walk
  • Jamaica Blue - 14 min walk
  • Szimpla Gastro Bar - 14 min walk

About this property

Novotel Auckland Airport

Luxury Auckland hotel in Auckland Airport with fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, Hindi, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (NZD 48 per day)

Food and drink

  • Full breakfast available for a fee daily 5:00 AM–10:30 AM: NZD 34 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 12 2022 to August 31 2022 (dates subject to change):
  • Daily housekeeping
  • Parking area

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: NZD 34 per person (approximately)
  • Uncovered self-parking fee: NZD 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 561 out of 1003 reviews
5 - Excellent 56%
Rating 4 - Good. 355 out of 1003 reviews
4 - Good 35%
Rating 3 - Okay. 62 out of 1003 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 1003 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 1003 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked after our luggage and offered hour earlier check in. Prompt check in
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in the availability of the bistro.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very poor service by staff. Staff undertrained The dinning room was so understaffed
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay at this hotel. All we can say is wow the beds and pillows were so comfy, the room was quiet and cozy. The restaurant is great as are all the staff we encountered. So easy to walk across the road from the International Arrivals. Thank You Novotel we will be back.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet & courteous service. The fact that it's literally outside of the Auckland Airport international terminal makes it a no-brainer if you need to catch a flight the next day.
Stayed 1 night in Aug 2022