My daughter and 3 year old grandchild were stranded for 2 days. My daughter did not have a credit card even though I was paying for it on mine. Long story short. They waived the rules to accommodate them. Plus they gave my daughter extra food at breakfast. I don't want the staff to get in trouble. But this HUGE act of kindness is so rare. I will forever be grateful and highly recommend this hotel. They are beacons in a storm. And they were so wonderful to my grandchild. Big hug to best western!!!!!!
carol from florida
Our waterfront Oakland hotel is designed with your comfort and style in mind. Conveniently located near San Francisco, our …More
Booked a room with two beds but was given a king and told the double beds were sold out. Disappointed but we did arrive late at night. They came right away and made a bed out of the pull out sofa. Gave us free parking and breakfast for the trouble. Recommend the breakfast even if you have to pay.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.