Was at the hotel only for an early flight out, so missed opportunities for appreciating its facilities. The room was large, with a king, comfortable bed, nice desk, sofa, internet facilities, and the bathroom was clean, large, and well-equipped.
I asked for directions to a site, and quickly received a print-out of the directions.
Generally very nice.
"Inexpensive for business and conference travelers"
Just a block away you can spend $200 a night for a room. By comparison, San Jose Airport Garden is much less expensive and has willing-to-please hosts, comfortable beds, free (and responsive) airport shuttle service, free (unsecured) wi-fi, and offers a full American breakfast as a bonus. I had an upstairs room facing the courtyard--a pleasant view with no road noise and a good feeling of security. It is not as new and shiny as the places you can spend much more on. I was unexpectedly pleased to find this hotel was entirely comfortable for my expectations. I would stay here again for conferences and other business visits.
The only issue we experienced was with another guest acting inappropriately. We immediately reported the issue to the front desk, and had a brand new room within minutes, on the other side of the hotel. No questions asked!! That's great customer service. Would stay here again
Could not have been more pleased from the moment I arrived. The front desk was courteous, friendly and a verry helpful. She even printed my boarding pass for me for my flight the next morniinig. Complementary breakfast was betterr than average and my shuttle service was on time and got me to the airport in plenty of time to make my flight.
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