We had a balcony and a mountain view. We had 2 tv's in our room, in the living room, and in the bedroom. Very clean , housekeeping did a great job. Very friendly staff at the hotel in every department. We sat on the balcony day and some nights and it was great. We asked questions to the staff and they were very helpful. I was amazed about the view we had of the ,mountains. The next time I go back to Arizona, I would stay at this hotel again. I enjoyed the hotel and the staff members. Great place to stay, if you go to Arizona.
This was my first trip to Phoenix and I had no idea where to stay. I wanted a hotel with an indoor pool so I chose the Crowne Plaza not knowing anything about the area. The staff were the friendliest and most helpful, even when I lost my hotel key and then locked myself out of my room! The hotel was very convenient and we had fun at Castles and Coasters which was very close by. It was also easy on/off the interstate.
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