Mumbai Metro The Executive Hotel Reviews

I booked two rooms for 18th july and when I reached there the metro hotel said that expedia communicated only one room. My family had to stay in one room inspite I paid for two rooms. The person at reception was uncortious. Even they have very inferior rooms at the basement and yokd me to shift there. Expedia should immediately stop booking with such hotel.

We arrived at midnight and needed a clean and restful place for the night - no extra frills sought. This was perfect. They have free airport pick up. We really appreciated the driver waiting for us for almost two hours (the time it took us to come out). The staff, even at that odd hour, were helpful and friendly. The free wi-fi worked well. The complementary breakfast next morning was sumptuous. We took standard room. It was small yet adequate. They showed us the more expensive deluxe rooms. They were nicer. But the standard was sufficient for us for an overnight rest. The only negative was that the toilet was hard to flush. We were shown how to get it to work. But it would have been better if this problem was not there.

bad, hotel bathroom was not upto to the mark, not clean, drainage stinking very badly, flush not working, bucket and mug was dirty

Good service, On time pick up and drop from Airport. Hotel Room is good.

its very gud and very omely. the staff like ajay. anand laxman are all friendly. the boys r very nice and experienced. food is very gud i can say excellent.

The hotel staff were good and courteous. But the room was neat. Had it been cleaned properly it would have been better. The bed was tidy. The furnitures and sofa (inside the room) had lot of dust. If they keep the rooms clean it would have been a much better experience.

The 2nd floor rooms are posher than the 1 st floor. I preferred the inside room as there was less traffic noise. AC and wifi work. I checked out at 12 noon. Hotel made available a room to shower before free ride to the airport. Free ride only one way and RS 200 for additional ride. Cheaper rooms are simple and the tiles in the bathroom could do with a scrub. Toast and omelettes available + Indian curry breakfast. The hotel froze my water bottles daily. Mainland China do room delivery with plates and cutlery. Room service from hotel is also available. Bottled Water available at 1/2 price from shops below. 2 Hard Rocks close by. Dharavi tour. Mumbaimagic tours, juhu is an experience but a good miss. Elephants caves was amazing. Arya Bhavan, Matunga Rly Stn for S Indian food flower market, Swati, Tardeo Road for street food and near Mani Bhavan ( Ghandi museum). Tuk Tuk tip: try to get a rickshaw in the direction you are going. If the driver is happy to get to your desternation get in then ask him to reset the metre. If he does not get out and try again. Taxis want to set fares though I found some happy to use the metre. Pre paid taxis from stations and airports also work. Carry small notes. Local airlines 15 kg hold and 7 kg carry on. Go to Hyderabad Taj hotel Central and a coach to Hampi and coach/ train to Goa palolim & n beaches better.

The hotel is close to airport. Complimentary shuttle is good. But the bedsheets are stained. Air conditioning is weak. Overall condition is terrible. Fortunately, I am staying there for a few hours waiting for my flight at midnight since the airport does not allow waiting for more than 4 hours after check in.

No restaurant only room service available. Like the airport shuttle.

To beginn with, I booked and got confirmed one double room with airport pick up a few months in advance. Then - just to make it very sure - I reasked for confirmation within 24 hours before our arrival at the hotel, what I got. But when we arrived at the airport there was no pick up waiting for us. So we had to call the hotel with our non-indian SIM Card (which costed us a fortune!) and wait for the promised pick up service in the middle of the night. Once the guy arrived he quickly apologized and insisted on tip. What we stupidly gave. Once arriving at the hotel we were shocked at heraing that there was no double room for us. I showed the printed confirmation to the guy from reception, whereon he said they would arrange it. After half an hour wait - meanwhile it was 2 AM - they finally gave us one room. What a disappointment! It was the worst room I could have ever immagined! Not at all the way it looked on the net! It was grimy, stinky and dirty and had no window! The sheets were obviously not washed and the bathroom was plenty with bugs! The soap we found in the bathroom had been already used and put back in the paper. Same thing with shampoo and shower gel: they all had been already used by some previous guests and put back in the basket for us. We immediately complained that this wasn't what we had paid for (We paid USD 55 for one night, what equals RS 3410!) But they rejected our disappointment. Pricest and worst hotel I stayed at during 2 months stay in India!STAY AWAY