Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel in Trafalgar Square

Posted 30-Jun-2015
Pros: Location, helpful staff, great breakfast - it was a great stay. The bathroom had a huge soaking bath tub and a separate walk-in shower.
Cons: I could have used a little more counter space in the bathroom for my toiletries.
Location: Big Ben, London Eye, Piccadilly Circus, Westminster Abbey, shops, restaurants
The hotel is in Trafalgar Square and is within walking distance to many of London's attractions, restaurants, and shops. We walked to Big Ben, the London Eye, Westminster Abbey, and numerous other places. The hotel staff was knowledgeable when we asked for directions and/or the best way to get to some of the places. The staff provided a map of the area for us and marked highlights and landmarks which helped us navigate around the city. We can't wait to go back!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Minnesota

Everything is nice about this hotel

Posted 29-Jun-2015
Pros: The staff was super nice--Agustin, Carlo and Inga especially, but everyone was very nice. The room was comfortable and the food was delicious.
Cons: I really have to search for something, but maybe more towel racks in the bathroom!
Location: Again, Trafalgar Square is in the middle of everything!
We loved staying at The Trafalgar Hotel. It's location is perfectly located to be central to anything you want to see in London. We were steps away from an Underground station and a ten minute walk from the Railway station. Plus, we were close to the West End and theatre district and we ended up seeing two shows while we were there. Trafalgar Square is a great meeting place for people in London and it was active with events! But our hotel was this great oasis in the middle of this activity. It was clean, quiet and great service. Our room was very comfortable. The morning breakfast buffet was delicious and plentiful. We saw families and couples (as well as business people) staying there. The rooftop bar was fantastic. The staff greeted us every day with great friendliness. They went out of their way to help us book a trip to Stonehenge and Bath (thanks Carlo!) and the Westminster Palace (thanks Agustin!). This hotel made our stay in London a fantastic one.
4 out of 5
Recommended
for Everyone
by A verified traveller from so cal

Ok biz hotel central location

Posted 12-Jun-2015
Stayed here for biz and the location is conveient right next to charing cross tube stop so I avoided cabs the entire trip and even returned to Heathrow with two suitcases on the subway. Hotel bar is ok. Rooms were ok but I would not have had a happy wife if she had joined me for acouples trip. Staff was universally friendly and knowledgeable. So I would return if the rate is right but not for luxury vacation
4 out of 5
Recommended
for Everyone
by A verified traveller from Arizona, USA

Excellent location

Posted 07-Jun-2015
Pros: Location and Staff
Location: Broadway theaters within walking distance and plenty of restaurants of every price level near by
Hotel within walking distance of most theaters and many major attractions. Staff is very friendly and helpful.
2 out of 5
by A verified traveller from Philadelphia, PA

Poor Serive

Posted 04-Jun-2015
For the price you can certainly find a better hotel. Few staff speak intelligible English.
5 out of 5
Recommended
for Everyone
by A verified traveller from norfolk

so central !

Posted 25-May-2015
loved being so central for theatres and visitor attractions and buses so easy to use too. we loved the balcony views
5 out of 5
Recommended
for Everyone
by A verified traveller from falun sverige

Trevligt centralt rent !

Posted 20-May-2015
Vilken utsikt från takbaren! Vilken frukost servering vilken personal!!! Allt perfekt!
5 out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Super recomendable

Posted 18-May-2015
Pros: Todo es de 10
Location: Muy bien comunicado. A 10 minutos andando de zonas como Picadilly, Covent Garden, Zona de westminster, o el fabuloso Big Ben.
El hotel es una maravilla. Muy centrico y muy bien comunicado. El personal siempre dispuesto a solucionar cualquier duda . Sin duda cuando vuelva a Londres volveré a este hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from b

Muy buena

Posted 17-May-2015
El personal del hotel muy amables, sobre todo los dos españoles que encontramos, el hotel es super bonito, muy buena cominicacion con el metro y centrico, el desayuno poca variedad pero todo de una calidad buenisima, incluso los camareros muy atentos con los niños para que desayunaran les ofrecian tortitas calientes. Lo unico que no me gusto fue que en los albornoces del baño estaban con un agujero y sucios de pintalabios.
2 out of 5
by A verified traveller from j

Only good for its location

Posted 17-May-2015
Roof top bar is lovely however extremely over priced and the food is very minimal and basic ! Don't worry wasting your money Eat in better locations and get value for money