Ratings based on 464 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Ideal place

Posted 17-Dec-2014
Pros: All
Location: Ideal for everything in the city visiting,shopping,eating etc
Made very welcome on arrival,bar/lounge modern and comfortable very quickly checked into room.Was spacious modern soft bedding,large shower cubical,everything we needed for a good stay.Breakfast in morning was the topping on the cake so much choice if you could not find something then you should not be here.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom lancashire

An average hotel

Posted 14-Dec-2014
Pros: Staff were friendly enough and room was very clean superb access onto trafalger square
Cons: External noise
Location: Too much to list
Unfortunately we were placed in a room at the rear of the hotel 122 and the external noise from outside sources and the constant noise form AC units and early morning deliveries was no conducive to a peaceful stay. I know it's London and it never stops still but wagons and workmen crashing about before 7.00 am is a bit of a let down!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location.... not great attention to details

Posted 13-Nov-2014
The location of the hotel was fabulous and the bar/reception area were great too. We had a total of 8 rooms (one suite-which we had by chance). The rooms were mainly lovely although two out of the 8 had issues. Room 521 had a toilet that did not flush and another room (not sure of the number) had no amenities. Both of these rooms were not cleaned to a great standard too. Not one to complain normally... its just I booked these rooms on behalf of the guest so I found it a little embarrassing. Great location though and no need for tube passes as everything we wanted to see was within walking distance.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cheshire

Excellent location

Posted 10-Nov-2014
Pros: Location, breakfast
Cons: Room decor
Location: In the middle of touristy London, close to rail and tube.
The hotel is on Trafalgar Square, the location cannot be faulted. The hotel overall is good, the rooms are a decent size but could do with a touch extra, some wall art for instance, it felt like there was something missing. It describes itself as a boutique hotel, so a bit more attention to its rooms would help it achieve that title. The bed was comfortable, we had good nights sleep, the staff were courteous and the breakfast was very good. one of the best hotel buffet breakfasts I've had in this country to be honest. I left a disposable coffee cup in the room. This was not cleared away. Likewise a couple of glasses and an empty ice bucket were just left after the room clean. No big issue, however it's little things like that, that are remembered. Overall though, a pleasant stay in London, and a hotel that we only used for sleeping in and eating breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2014
I only stayed in the Trafalgar Hotel two nights but was very pleased with the cleanliness and comfort of the room with a view overlooking Trafalgar Square. The hotel staff could not have been nicer especially Austin and Ibby. I lost my wallet the 2nd day in London, containing all my money and credit cards. These two kind gentlemen were immensely helpful to me and even assisted me in getting to Heathrow Airport to make my flight back to the states. I would recommend this hotel to anyone visiting London, England. Herb J.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified travellerfrom Stockholm

Posted 21-Sep-2014 on Hotels.com
Hotellet saknar lobby, det finns inget trevligt ställe på hotellet att sitta med vänner eller att ha affärsmöte. Det finns enbart en högljud bar/restaurang.
5 out of 5
Recommended
for Personal Event
by Gee girl

This traveller left a rating score only Posted 18-Sep-2014 on Hotels.com
4 out of 5
Recommended
by Fitzroy muppiesfrom Melbourne

Posh

Posted 15-Sep-2014 on Hotels.com
Really comfortable clean hotel. Large room with everything but so it should be considering the cost. Very good location. Walking distance to Waterloo, Covent Garden and the theatre district. The room wasn't ready when we arrived at 4pm but they gave us a free breakfast to make it up to us.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2014 on Hotels.com