Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

This is my 3rd stay

Posted 23-Apr-2015
Pros: Through Air Canada Vacations.
Location: Within 2 blocks: Trafalgar Square, Leicester Square and Covent Garden, as well as several theatres.
Fabulous location - walking distance to many sites - vibrant neighbourhood - easy access to transit - one block from tube to Heathrow. Very clean and fresh - extremely comfortable. Excellent facilities. Free wifi is a very welcome new addition! Friendly and attentive staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Copenhagen

Excellent hotel all around!

Posted 30-Mar-2015
Fantastic location, helpful staff, immaculate and spacious rooms, and modern look and feel. Very hip!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Great hotel, even better location

Posted 30-Mar-2015
We loved the hotel. Staff was nice, rooms are big and the decor is great. The only downside is the work being done on he lobby but we knew that beforehand. It didn't affect our stay at all. If you like a fun / modern hotel don't think twice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Devon, UK

Stunning modern hotel in the heart of the west end

Posted 09-Mar-2015
Stayed at the St Martins Lane hotel during a weekend stay in London. Location is superb, positioned between Covent Garden and Leicester Square. Even though you're amongst the usual Lindon craziness and noise the hotel is calm, quiet and a welcome retreat at the end of the day. Hotel itself is very modern, which appeals to my wife and I, immaculately clean with beautiful hi-tech rooms. Didn't eat at the hotel as we like to enjoy eating out in London so can't comment on the restaurant. Would definitely return again and will be doing so soon!
3 out of 5
by A verified travellerfrom berlin

Zentrale Lage, leider im Umbau.

Posted 01-Mar-2015
Pros: Lage
Cons: Ja, es wäre hilfreich, wenn man auf die Umbauten und das geschlossene restaurant hingewiesen würde.
Location: Theaterdistrikt
Angenehmer service, leider Umbau des Eingangsbereich, daher keine schöne aufenthaltsqualität, Aufzug gesperrt, teilweise Wartezeit lang, da nur ein Aufzug und keine Treppe. Ebenfalls kein Restaurant im Moment. Hotel baw meiden
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Newcastle

Good hotel,

Posted 27-Feb-2015
Pros: Decor
Cons: No tea and coffee facilities in room, expensive to order.
Location: Excellent
The hotel was undergoing re-furbishment that we had not been made aware off. Outside the hotel there was no sign to say that the accommodation was actually the hotel, we walked passed it a number of times before a conceirge came out and asked if we were looking for the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom lichfield

Great location

Posted 02-Feb-2015
Stayed at St Martins Lane as it was really close to both the theatre and restaurant where we were eating. The reception was excellent, the room was great. Just a shame the bar was closed for refurb. I'd certainly stay at this hotel again.
2 out of 5
by A verified traveller

Don't book until after renovations.

Posted 26-Jan-2015
Pros: The room was quiet.
Cons: Honesty on booking.
Location: Book elsewhere for a full soho experience.
Though the people who work here are lovely and aspire to be very top notch, the hotel neither matches the images anymore, nor has any of the amenities in the form they show. Both the restaurant and the bar/lounge are closed for renovations until March - which means all you get is a room, and they are changing the design such that it isn't the original Starck product. Though I appreciated the people - it was a loss for me to stay there - a hotel with no features, just a room, and a gloomy sense of having missed out. Not the best show for the hotel or Expedia on this one. BEWARE.
5 out of 5
Recommended
for Couples
by jon

This traveller left a rating score only Posted 20-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edinburgh

Stylish and central

Posted 13-Jan-2015
Pros: Modern, quirky decor in the lobby gives way to serious comfort and quiet upstairs. Very comfortable bed, lovely sheets, great marble bathroom.
Location: 3 mins to Leicester Sq tube, near to National Portrait Gallery. Plenty of restaurants and theatres on the street. 5 mins walk to Covent Garden.
Took a short break with my husband and 20 year old son. Wanted to be very central, which we were, but were pleasantly surprised that the bedrooms were so amazingly quiet. Great base for exploring the West End in a charming, lively neighbourhood.