Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good!!!

Posted 29-Mar-2015
Staff is great. Really helpful! I would recommend this hotel to everybody who has a little money to spend!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boucherville, Qc

Hotel de pacha!

Posted 13-Jan-2015
Un vrai 5*! J'ai été incapable d'ouvrir une porte par moi-même, le personnel est toujours au devant et souriant. Service et propreté incroyable. Tous les petits détails y sont, du lever au coucher et même des attentions particulières pour préparer notre vol de retour. Une expérience à vivre pour comprendre le traitement royal à Londre!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom montauban

Un havre de paix

Posted 31-Dec-2014
Pros: Sa situation géographique , son calme, sa literie d'exception.
Cons: La clim dans les chambres est difficilement réglable . Trop chaud la nuit.
Un endroit très calme et très reposant au cœur de la trépidante capitale. Une décoration très classe, luxe discret, sans ostentation.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Seattle, WA

Exceptional Hotel Experience

Posted 20-Dec-2014
Pros: Good location, exceptionally comfortable clean and quiet, great service, easy access to transport. Wonderful breakfasts and drinks at night.
Cons: The elevator could be faster. The bar could have a best bitter on handpump. The parakeets in the lobby could learn the guests' names.
Location: Holborn tube is 300 meters away (maybe less). Busses and cabs go past constantly. Covent Garden is a short walk away, as is Fleet Street.
We stayed 7 nights in December 2014, including the week before Christmas. Great location - less than five minutes from Holborn tube station. Spotlessly and relentlessly clean. Our room was scrubbed and placed back in order every time we left it. In 7 days we only returned to find housekeeping in the room one time, but the room was always cleaned and straightened. Quiet: We were 15 paces from the elevator (I counted) and I never heard anyone in the hallway and never heard the elevator. Never heard another television. The housekeeping staff were silent. Best TV system I've ever seen in a hotel. Perfect service from the staff: At reception we were treated like returning friends, despite that this was our first visit. We were given advice on which elevator to use, which wireless access system to use, and which breakfast room experience we should have. I only found the front door un-manned by a doorman once, and that was while he was helping another guest out of a taxi 20 meters away. I had to print some tickets - the concierge desk made that process take less than two minutes, and when they saw what the tickets were for, gave us excellent advice on lunch spots near the attraction. Smiles all around. Candles lit in each elevator lobby. In 30+ years of international travel I have never seen this standard of service exceeded. Dining and Drinks: two breakfast rooms are available, with differing experiences. Both were good. Bar is excellent, and busy at night.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Saskatoon, Canada

Luxury accommodation - convenient location

Posted 13-Dec-2014
Pros: The very friendly staff.
Location: It is steps from the Holborn tube station and a grocery store. There are several pubs and restaurants within easy walking distance.
The personal attention from staff was phenomenal. Personal handwritten notes, a gift part way through our stay, and an invitation to the Christmas tree lighting party really added to our London experience. We were steps from the tube and only a few minutes walk from Covent Garden and the Theatres. All the staff from the Concierge desk to housekeeping were friendly and professional. The Rosewood is a beautiful hotel. Our room was spacious and well appointed.
4 out of 5
Recommended
for Families
by A verified traveller

Location!

Posted 11-Dec-2014 on Hotels.com
가격대비 만족도가 아주 뛰어나다고는 할 수 없지만 코즈웨이베이 지역을 선호한다면 위치는 아주 좋음.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Manchester

One of the best hotels in London

Posted 09-Dec-2014
Pros: Almost everything
Cons: Some of the tables in the restaurant have a sofa arrangement with next table - so lacking privacy
Location: short walk to most attractions in central London
Superb hotel! It has become our favourite place to stay in London. The bar is fabulous and has great ambiance and buzz!
5 out of 5
Recommended
for Families
by jamesfrom Norton, Stockton on tees

Pre Christmas getaway

Posted 09-Dec-2014 on Hotels.com
Went with my wife and daughter for a pre Christmas treat and had a great time, the staff were fantastic and could not do enough for us. Highly recommend the rosewood.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Athens

Best hotel in London

Posted 08-Dec-2014
Unique hotel in London--Normal size of rooms,modern and clean 24/7 .Exellent staff ,ready to make every wish came true...service with a smile!A home away from home.
2 out of 5
Recommended
for Personal Event
by A verified traveller

The ripped bathrobe

Posted 04-Dec-2014 on Hotels.com
Enterance and lobby was fine. But room was a little bit dark. Mostly normal but they prepared shabby bathrobes. One was ripped. it is more than 10cm. One was too much shabby. I think is is not the service of 5 stars.