Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good experience

Posted 23-Apr-2014
We really liked our stay, it is very well located in a very good area
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 21-Apr-2014
Stayed for long weekend. Hotel in very good position for sightseeing. Facilities and staff excellent.
5 out of 5
Recommended
for Couples
by Bill the Vet from Fife Scotland

A phoenix arises in its latest resurection.

Posted 14-Apr-2014
Pros: Space and comfort with superbly attentive staff.
Location: Location seems out of action zone but that is decieving. Close to Covent Garden, British Museum and a lot of good restaurants. Tube is only yards away
Our fourth stay here under various owners. Latest incarnation is excellent. Funky reception is great idea and now classic boutique style. Lovely room. Staff very attentive and nothing is too much trouble. Sauna and steam room great. Made to feel special.
5 out of 5
Recommended
for Everyone
by Edward from lagos,nigeria

Exceptional hotel in central London.

Posted 08-Apr-2014
This is an extremely rare hotel. Right from the entrance to the hotel, you are greeted by the security courteously. This experience is what is replicated throughout my stay by the staff. Room dining is an experience I look always look forward to. You are treated like a King at every meal. The room was very neat and spacious. The bathroom is very neat with very modern Italian furnishing. The bed, the smart tv etc are all looking new and state of d'art. I will stay there again when in London.
5 out of 5
Recommended
for Business Travellers
by vyfb from canada

Great hotel close to business district

Posted 03-Apr-2014
Pros: Very stylish
Cons: Breakfast should be included in rates.
Location: Covent garden shopping, dining and theatre, and close to british museum .
The hotel is very stylish and the staff are very attentive. Would recommend to people to people who travel for business and pleasure. Lots of dining, theatre and shopping just a few blocks away.
5 out of 5
Recommended
for Everyone
by Manuel from Miami

Great hotel in London

Posted 24-Mar-2014
Cons: Bathtub ingress and egress is a bit hard, even for a fit person.
Excellent hotel in London. Everything was 100%. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Five star service, surroundings and design.

Posted 23-Mar-2014
Pros: The location, the building, the decor, the service, the incredibly comfortable bed, room service and staff.
Cons: Some notes in the bedroom about breakfast options, checkout times and so on.
Location: 2 minutes from Holborn tube station.
We are 64 and 71 and flew in exhausted from traipsing around Africa. The hotel were able to manage an early check in which we really appreciated. What was particularly impressive was the quality of the staff who were never less than completely committed to providing the highest standard of interaction and service.
5 out of 5
Recommended
for Everyone
by Lee from West Sussex

Brilliant staff

Posted 17-Mar-2014
Fantastic hotel, would definitely recommend. Staff were brilliant, paid attention to every fine detail
5 out of 5
Recommended
for Everyone
by A verified traveller

Classy 5star in Holborn

Posted 17-Feb-2014
Excellent hotel, beautiful place with highly attentive staff
5 out of 5
Recommended
for Everyone
by Torfreda from England

Birthday Experience for Our Grandson

Posted 27-Jan-2014
Pros: Everything - attention to detail - staff - decoration - food - location.
Cons: I very much doubt it -
Location: Travelling with children the Rainforest Cafe - menu can be challenging for adults but we do it for the little ones.
It was the most wonderful experience for all of us this hotel has it down to perfection. We as a family travel the globe but this is by far the best yet! From the moment we arrived to departure we just had the most wonderful experience. Traveling with children can be difficult but this hotel understands and goes that extra mile. It was my Grandsons birthday treat and they made it an amazing experience, cake and seven up in our room for him to enjoy. Nothing was a problem and a very special thank you to Andre on reception. We will come again soon.