My room was wonderful, great style and comfort. The bathroom was dreamy--giant soak tub, great shower, enormous and pretty. The bed was so comfy I didn't want to get out in the morning. This hotel is vastly underrated and should be a five star.
We had to travel to Houston because of death in the family. We always stay at this hotel because it is one of the best in Houston. We arrived early and I was not feeling well and needed to rest; Ramona at the front desk went out of her way to get us in our room so we could rest. She was courteous and very nice great customer service; thank you Ramona. The next day we went to breakfast and our waitress was again as always Dee she is a Godsend. Dee serve us and comforted us she is great. What a great stay in sprite of the occasion
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