The staff were friendly. The manager was courteous and checked to see if there were any problems with the room. He assured us that any needed maintenance would be done. We were impressed with his concern.
We really liked our room at the Clarion in Lubbock. Even though it is an older hotel, the property seems to be well taken care of. Our room was very spacious and had everything we would need. Breakfast was great, especially with an omelet station. A nice surprise. We enjoyed the server from Tokyo in the dining room the evening before.
Employees were nice but everything was bad.First elevator and hallways smell horrible. then door didnt lock right. the chair in the room was broken on side. there was still tobacco there under table just thrown on floor. beds were not clean. the hair dryer didnt work. I canceled the room for next day and got different hotel. i rather pay 20 extra dollars and stay at a clean hotel. this one was 130 and overton is 150.
Ricky was awesome and attentive never had to worry or wait for help great night sleep and I was pleasedoing to see Pantene in the shower not some cheap hotel shampoo. It makes me feel appreciated to get name brand products.
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