During a three state trip, this was the best hotel in which we stayed. The staff (front desk, wait staff, bell staff) were, without exception, upbeat, friendly, and helpful. We were upgraded to a room with a view of the river with downtown beyond. This is better than a view from downtown, yet provides easy access to downtown, the University district and trendy South Congress region.
truly one of the best hotel experiences from start to end. we received immediate, friendly assistance at check-in and were further impressed when we were given two vouchers for free drinks in the hotel's lounge. everything just went smoothly during our all-too-brief stay. we sat on the patio and enjoyed our drinks and some food, to include some of the best sushi I've ever had. our room, overlooking the river, was very nice, very clean. the shower had excellent pressure, the bed was comfortable, and...FREE internet. that might seem like a small thing, but it never ceases to amaze me when we stay in places that charge several hundred dollars for a room and then charge for internet use. it was FREE and it was appreciated. very nice value-added amenity.
I rarely rate 5 stars, but there was nothing wrong with my stay here. the staff was professional and courteous. the room was comfortable. they made personal accommodations for me and my then fiance. All of my wedding party stayed there and enjoyed the rooms and Gabriel's restaurant. 4 diamond hotel. Great location and price.
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