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Hertfordshire Hotel Guide - Independent Romantic Hotels in Hertfordshire, England

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Pendley Manor - Tring Hotels
Rating: 4.0 Stars
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Pendley Manor

Cow Lane, Tring - Map
 
 
"Stayed at hotel due to location"
Décor little tired but was clean. Stayed 2 nights for a function. 1st Breakfast was fine. 2nd day breakfast was totally disorganised/they couldn't cope albeit still not particularly busy...too many staff not knowing what to do or how to help, yet clearly not enough help in the kitchen. A lot of unhappy customers, complaining about their wait and repeated requests...40 mins for tea/coffee/toast etc to be served which was then cold when it arrived....by then the breakfast was being taken away! When we asked various staff about the venue we were attending on their grounds for more info., they were not particularly helpful or forthcoming and indicated it was nothing to do with them. When we left and signed out at reception, we were not asked about our stay so I made a comment regarding the very poor breakfast service and was told it was not a reception issue! They should have indicated that they would refer the matter to higher management and that we would get a reply from someone! Being a music venue we were attending the warmup noise the day before and on the day before it started, was accepted but without the hotel knowing why we had booked to stay, I feel we should have been forewarned of such an event when booking as not everyone staying was there for that reason. Our room had thin fabric/unlined curtains so aided by the morning peacock to wake us up added to the bright daylight coming through at 4am...we didn't have the best sleep hoped for. Food & drink very expensive.
Traveller from Bromley
Situated in a rural location, this romantic hotel is within 9 mi (15 km) of Ashridge Golf Club, Ashridge Estate, and Rex …More

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