Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom hampshire

Good old fashioned hotel

Posted 22-May-2015
This was a last minute booking for a quick stop over. Staff very helpful, room really clean and comfortable. Good value for money.
2 out of 5
by A verified travellerfrom UK North Staffs

Not good at the Vic

Posted 15-May-2015
Cons: Room furniture was ancient and dirty. The bathroom not much better
Location: VERY NICE
We loved this hotel, but sorry to say our experience this tme was poor the room we paid over £100 was gross.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Posted 07-May-2015
Pros: Breakfast and central location.
Cons: The looks - on the outside and inside of the hotel. It just needs a bit of fresh paint and refurbishment.
Location: The location is central and there are bars, shops and restaurants around the hotel.
The room and the whole hotel were both very clean, although a bit outdated.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Missouri

Classic Elegance, Awesome Staff

Posted 26-Feb-2015
Pros: Location, staff, history, relaxing.
Cons: Wifi is really only available in the lounge and ground floor. The staff stated that they are working on this, but it's a technical challenge.
Location: Beach, shopping, bars and restaurants. Driving distance to Tintagel and other Cornwall attractions.
This hotel is in the middle of Newquay, so all the quirky, beachy stuff is right there. What we really loved was that the rooms on the first floor (2nd floor to an American) had 15 foot ceilings and our room faced the ocean. We could enjoy the terrace right outside our room. (A hotel the age of this one has some issues. The bathroom was a box in the corner of this grand room.) We ate in the restaurant for dinner and at breakfast and the food was excellent. The staff was so friendly and helpful. There was a real fire in the fireplace in the lounge every evening.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxfordshire UK

Amazing Find

Posted 23-Feb-2015
Pros: Every single member of staff, made us feel welcome and bent over backwards to help us. They became more like friends and family rather than staff.
Cons: I dislocated my little toe in the gym and needed to strap it up (being a qualified first-aider myself), just felt the first aid kit lacked some bits.
Location: Plenty of bars and restaurants and a nice high street, imagine more thriving during holiday season but great for our purposes.
We came down to compete in a Brazilian Jiu-Jitsu competition. Finding this hotel on expedia was great due to it's value for money (breakfast included) and proximity to the competition venue and other local amenities. We got there late as traveling from Oxfordshire, but check in was no issue. Mark the night porter sorted everything in a timely and efficient way and directed us to the bar for some much need liquid refreshment. We made friends with some of the other guests at the bar during the evening and then had a great sleep in comfortable beds. We didn't have breakfast the first morning as I needed to make weight but after the comp we went back to celebrate, caught up with hotel staff and new friends and had another great night. The buffet breakfast the next day was great and we used the gym facilities which was helpful to wake us up a bit after another late night having fun with the guests ans staff alike.
4 out of 5
Recommended
for Families
by Adam

This traveller left a rating score only Posted 23-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Families
by Pawel

This traveller left a rating score only Posted 21-Feb-2015 on Hotels.com
3 out of 5
Recommended
for Couples
by A verified traveller

Nice stay

Posted 17-Feb-2015 on Hotels.com
Hotel needs modernising, but the staff were fantastic and friendly :) we upgraded to a sea view and the room was a lot bigger and seemed to av newer furniture innit. Spa pool was nice and relaxing.
2 out of 5
Recommended
for Couples
by Emmafrom Newquay

YUM Brekky, Polite Friendly Staff- poor decor/mold

Posted 17-Feb-2015 on Hotels.com
We Live in Newquay so just booked the Victoria as it was a nice posh hotel and close to where we booked dinner (valentines evening) However when we got to our room there was lots of mold in the bathroom and the paint was peeling off the walls and around the bottom of the bath (the bath also had some sort of mold or dryed black mark on bottom where you put your feet) this put us off getting in there quite a lot!! The wallpapering was poorly done and was very out of date. Breakfast was amazing ! Got room service for a 5er so thought that was very affordable and tasted so good! TV in the bedroom didn't work - it kept loosing signal every 2 minutes (didn't bother to ring down as wanted it to be a nice eve alone to ignored it) Staff downstairs (young girl) was lovely, so friendly and welcoming!!
4 out of 5
Recommended
for Business Travellers
by ulf

This traveller left a rating score only Posted 15-Feb-2015 on Hotels.com