I stayed here for a long weekend with my girlfriend for her birthday after seeing reviews on Expedia I was initially cautious but thought it looked like good value. I emailed the hotel to have flowers in our room for my partner & on entering the room a lovely bouquet was there.
I was very, very impressed with the hotel on arrival. It clearly has had a lot of money spent on it and is finished to a very high standard, high ceilings, polished porcelain floors, floor to ceiling windows, marble, mahogany panels, recessed lighting, etc etc.
The staff during our stay were fantastic, nothing was a trouble for them and they were friendly, attentive but not overbearing.
The location is superb, next to a massive shopping centre that contains EVERYTHING. also the train station and a 2 min walk from the old town.
Our standard room had a very large bed which was very comfortable, probably one of the best hotel beds I've ever slept in, & I've slept in a lot.
The guidebook we received at reception really made our stay, we found some fantastic bars, sights and restaurants.
We didn't eat at the hotel restaurant but that's only because Kraków has so much to see and do, we didn't have time.
I asked for a late checkout which was no problem, our flight didn't leave till 9pm and staff even offered us use of the changing rooms in the sauna if we wanted to freshen up before our flight.
I can honestly say this is a first class hotel, with first class staff staff.
Great hotel in an ideal location for our visit. Ten minutes from most attractions but away from any noise. The hotel staff were polite and helpful and our room large,clean and comfortable. Would not hesitate to use again or recommend to friends.
Great location, very clean and friendly staff. The staff on the reception desk were always there and were always helpful for any questions we had about touring Kraków. They helped us with taxis and buses.
We stayed for 2 nights at the Amadeus. The room was clean and had everything we needed. Staff were very friendly and dealt with any questions we had. Even looked after our stuff as we checked out at 11am but did not leave Krakow till 5pm. We did not eat in the hotel - even forgot to order breakfast before going to bed! Hotel is close to centre and all attractions. Krakow city centre is very beautiful - just a pity it is clearly a popular destination for young drinkers. So tended to be a bit of shouting and swearing, all in English! Fortunately the hotel is just down a side street enough to avoid being disturbed by the revellers making there way home. Wonderful hotel - we will stay there again if we return to Krakow.
Glendee20 from Aberdeen
Mozart-inspired boutique hotel next to Rynek Glowny (Market Square) in old Cracow, 600 meters from the railway station. All …More
Stayed at the Kossak hotel November 2014 for 4 nights for my birthday, had booked a standard double room but asked if an upgrade was available and on arrival was given the key to room 308. Room overlooked the Wawell castle and the magnificent Wistla river fantastic view.
The staff were all brilliant and couldn't be more pleasant.
The hotel was spotlessly clean as were the rooms. Ate in the rooftop terrace restaurant on one night with spectacular views over all the city. food amazing, as were the breakfasts with plenty of choice
Hotel within walking distance of the main square old town ,Jewish quarter, and the Ghetto, with Schindlers factory.
Don't be put off by the outside appearance of the hotel as this hotel inside is a diamond , it is lovely.
I will certainly be going back.
This is a well-maintained, comfortable, cosy and scrupulously clean hotel. The staff are very obliging and helpful. Though ideal for the club scene, it was very quiet at night when I visited in late October.
Don from Scotland
A boutique four star hotel in the heart of town that ensures unique aesthetic impressions and comfort. It combines modern …More
Krakow is a gorgeous city, great for walking round. Lots of history, beautiful architecture, and great cafes and bars. Good and reasonably priced food too. Surprisingly great place to visit with children- my daughter loved the salt mines, the Cloth market stalls and the chocolate shops! We didn't visit Auschwitz as my daughter is only 10, (recommendation seems to be for 14yrs and above) but the museum at the site of Oskar Schindler's factory (with exhibits detailing Krakow's experience during the WW2) was excellent and gave her a more age appropriate insight into the horrors of that time. Also Jewish museum, synagogues and Remu'h Jewish cemetery are all very interesting. For beer lovers, 2 craft brew places 'Stara Zajezdnia' on ul Wawrzynca and CK Browar bar/restaurant (short walk from market square) were great.
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