Title: Novotel Krakow City West Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Krakow City West Family-friendly hotel with free local area shuttle and fitness centre ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/40e401e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/b42356f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/48afc985.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/51c74128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/90de646c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Krakow City West is near Cloth Hall and Main Market Square. Families enjoy on-site shopping, arcade room, playground, buffet breakfast, and spa with deep-tissue massages. Guests value the helpful multilingual staff and indoor pool access. 8.6 Excellent ## Popular amenities - - Bar - Parking available - Spa - Pool - Housekeeping £56 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=412480&PinnedHotelID=412480&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Superior Room, 1 Queen Bed with Sofa bed (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/22d9b01d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed (Novation) 9.0 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Clothes dryer Hypo-allergenic bedding - 323 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Superior Room, 2 Single Beds (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/74ecea18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds (Novation) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Sofa bed - 320 sq ft - Sleeps 2 - 2 Single Beds ![Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/4fcfd6d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Blackout curtains - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/6309da32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Blackout curtains - Sleeps 2 - 2 Single Beds ![Executive Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/11e39b43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Blackout curtains - Sleeps 4 - 2 Double Beds ![Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/d5894e67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Blackout curtains - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/420000/412500/412480/40c20876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed with Sofa bed ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Clothes dryer Hypo-allergenic bedding Blackout curtains - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Snack bar](https://images.trvl-media.com/lodging/4000000/3490000/3486800/3486718/94c50b9b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Krakow Debniki - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.07021%2C19.89792&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0aaNN6R15kxv7kYa2XR6fssNRXg=) Armii Krajowej 11, Kraków, Lesser Poland, 30-150 #### What's nearby - Main Market Square - 6 min drive - 2.2 miles - St. Mary's Basilica - 6 min drive - 2.2 miles - Cloth Hall - 6 min drive - 2.2 miles - ICE Krakow Congress Centre - 6 min drive - 2.8 miles - Wawel Castle - 9 min drive - 2.8 miles #### Getting around - Kraków Łobzów Station - 10 min drive - Kurdwanów P+R Station - 11 min drive - Kraków (KRK-John Paul II - Balice) - 19 min drive #### Restaurants - ‪Współwinni - ‬5 min walk - ‪Circle K - ‬3 min walk - ‪Piazza Toscana - ‬7 min walk - ‪Far East - ‬7 min walk - ‪Miyama Sushi - ‬4 min walk ## About this property ### Novotel Krakow City West Upscale family-friendly hotel near National Museum Located close to Cloth Hall and Main Market Square, Novotel Krakow City West provides shopping on-site, a playground and an arcade/games room. Treat yourself to a massage or other spa services. The on-site restaurant, Novo2, offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and a children's pool, along with sunloungers - Buffet breakfast (surcharge), a free local area shuttle and bike hire - Self-parking (surcharge), an electric car charging station and ATM/banking services - A lift, a front desk safe and concierge services - Guest reviews speak highly of the helpful staff Room features All 305 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, deep-soaking baths and hairdryers - TVs with satellite channels - Wardrobes/cupboards, children's books and coffee/tea makers ## Similar properties ![Daily buffet breakfast (PLN 89 per person)](https://images.trvl-media.com/lodging/79000000/78200000/78193200/78193179/944e4960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Krakow Krowodrza - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 189 reviews £51 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=78193179&PinnedHotelID=78193179&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (PLN 59 per person)](https://images.trvl-media.com/lodging/10000000/9590000/9585500/9585441/0bff6b3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Q Hotel Kraków Pradnik Bialy - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 463 reviews £55 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9585441&PinnedHotelID=9585441&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/8bd640b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Krakow Fabryczna City Kraków City Centre - Pool - Pet-friendly - Kids pool - Free WiFi 9.4 Exceptional 178 reviews £79 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/68000000/67300000/67292400/67292355/f5fbdc57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Krakow Krowodrza - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 516 reviews £90 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=67292355&PinnedHotelID=67292355&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8760000/8757000/8756947/59d50c12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Krakow Dąbie - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 589 reviews £61 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=8756947&PinnedHotelID=8756947&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2140000/2135100/2135036/1af78898.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Krakow Hotel Pradnik Bialy - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 199 reviews £47 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2135036&PinnedHotelID=2135036&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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PLN 85 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Novo2 ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Free children's club - Gym - Indoor pool - Library - Playground - Shopping - TV in common areas ### Family friendly - Arcade/game room - Children's books - Children's pool - Children's toys - Free area shuttle - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 5 meeting rooms - Business centre - Conference space ### Outdoors - Pool loungers - Vegetable garden ### Spa - Deep-tissue massages - In-room massages - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Shampoo - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Dryer - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 15 December to 21 December: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of PLN 100 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PLN 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately PLN 85 per person - Self-parking fee: PLN 70 per night - Pet fee: PLN 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Novotel Hotel Krakow City West Novotel Krakow City West Accor Krakow Bronowice Novotel Krakow City West Hotel Novotel Krakow Bronowice Hotel Krakow Krakow Novotel Novotel Krakow City West Hotel Novotel Krakow City West Kraków Novotel Krakow City West Hotel Kraków ## Frequently asked questions ### Does Novotel Krakow City West have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from December 15 until December 21. ### How much does it cost to stay at Novotel Krakow City West? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Krakow City West on 18 Nov 2025 start from £56.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Krakow City West pet-friendly? > Yes, pets are allowed at this property. There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees. ### How much is parking at Novotel Krakow City West? > Self-parking is available for PLN 70 per night. ### What time is check-in at Novotel Krakow City West? > Check-in start time: 4:00 PM; check-in end time: 2:00 AM. ### What time is check-out at Novotel Krakow City West? > Checkout is at noon. ### Where is Novotel Krakow City West located? > This family-friendly Kraków hotel is located in the business district, within 3 mi (5 km) of National Museum, Main Market Square and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Krakow City West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 448 8 - Good 420 6 - Okay 86 4 - Poor 18 2 - Terrible 12 ### 8/10 Good #### Mohammed 10 May 2025 Liked: Staff & service Easy access to Kraków main square. Well priced hotel. ##### Mohammed Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Alexandros 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Alexandros Stayed 2 nights in Aug 2025 ### 8/10 Good #### Helle 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests. ##### Helle Stayed 3 nights in Jul 2025 ### 8/10 Good #### Pawel 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I had a good experience with the hotel. ##### Pawel Stayed 1 night in Feb 2024 ### 8/10 Good #### Toni 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel. ##### Toni Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### John 1 Apr 2024 Liked: Cleanliness, staff & service, amenities Grear friendly hotel ##### John Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Piotr 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration. ##### Piotr Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Haris 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Visited with family and it does caters to families 1. Excellent facilities. Excellent pool and gym. Also has a PlayStation for kids to indulge in during the day 2. Clean rooms with all the required amenities 3. Great staff and always ready to help. All my requirements were fulfilled and done quickly Would definetly stay there again as it is quite near krakow city center but further away to avoid the hustle and bustle of the city center ##### Haris Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### John 23 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was wonderful. The service was excellent. Close to local transportation. ##### John Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### william 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome! ##### william Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### mark 27 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tram only 15min walk, bus right outside.....quiet & lovely..... ##### mark Stayed 7 nights in Jul 2023 ### 8/10 Good #### Limor 2 Oct 2022 Liked: Cleanliness, staff & service, room comfort The hotel and the brekfast was very good. The matterss was squeaky☹️ ##### Limor Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Barbara 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Barbara Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Ronald 24 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Will not stay there again. ##### Ronald Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Anna Maria 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are quite big, big shower and separate toilet very handy when you travel with kids. Small ketle wasn't working properly. Swimming pool small but deep 2.5m . Very good breakfast. Not free parking! ##### Anna Maria Stayed 1 night in Aug 2023 ### 8/10 Good #### Harriet 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities We stayed for 2 nights as a family of 4 in 1 room. 2 youths and 2 adults. We arrived early and were able to leave our luggage whilst we went off to explore the old town. The staff were very helpful. The room was perfect for our needs however was very hot so we had to open the window to get some air, thus then made the noise from outside very obvious. We had an early tour booked for a 5:55am pick up and the hotel provided a breakfast box. The hotel is good location from airport and old town. We used Uber to get around. ##### Harriet Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Dana 15 Sept 2025 Liked: Cleanliness The hotel is clean, air conditioning was not cooling as supposed to , staff was not helpful, i had to take my bags upstairs on my own ##### Dana Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Khrys 30 Aug 2025 Liked: Cleanliness, amenities Disliked: Staff & service The front office staff were not smiling always busy with the screen in front of them instead to greeting and smiling at customers ##### Khrys Stayed 3 nights in Aug 2025 ### 8/10 Good #### ZEYAD 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities fint hotell ##### ZEYAD Stayed 5 nights in Aug 2025 ### 8/10 Good #### Izabela 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for business trip. When I arrived it was a weird vibe from front desk. Instead ask me for name I was charge like it was not under mine name reservation. Front desk receptionist were just official not really friendly. I would aspect more info for tourists side off Krakow. It was more business hotel not tourist. Confort,cleaning service aswell as restaurant absolutely amazing. ##### Izabela Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Adam 28 Jul 2025 Liked: Cleanliness, amenities Two double beds were good and room was clean. Coffee was excellent. Unexpected parking fees were very high. ##### Adam Stayed 1 night in Jul 2025 ### 8/10 Good #### Beatriz 26 Jul 2025 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Ótimas instalações mas serviço precário! O hotel é bom possui estacionamento mediante uma taxa extra, tem um pequeno espaço para as crianças brincarem. Café da manhã ótimo. Único ponto negativo é o atendimento. ##### Beatriz Stayed 1 night in Jul 2025 ### 8/10 Good #### Marco 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Marco Stayed 1 night in Jul 2025 ### 8/10 Good #### Louise 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Dejligt hotel. Dog lidt ærgerligt at en dobbeltseng kun er 140cm.. ##### Louise Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Anselmi 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Bellissima struttura confortevole ottima pulizia e comoda per arrivare in centro a Cracovia l. ##### Anselmi Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Sheraton Grand Krakow](https://www.expedia.co.uk/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information) > > [Hotel Saski Krakow, Curio Collection by Hilton](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Saski-Krakow.h2034801.Hotel-Information) > > [Hotel Kossak](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kossak.h2483783.Hotel-Information) > > [Stradonia Serviced Apartments](https://www.expedia.co.uk/Krakow-Hotels-Stradonia-Serviced-Apartments.h11878340.Hotel-Information) > > [Avena Boutique Hotel by Artery Hotels](https://www.expedia.co.uk/Krakow-Hotels-Avena-Boutique-Hotel-By-Artery-Hotels.h24235685.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Hotel Wawel Queen](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Wawel-Queen.h37928079.Hotel-Information) > > [Radisson Blu Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-Radisson-Blu-Hotel.h919307.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [Antique Apartments - Plac Szczepanski](https://www.expedia.co.uk/Krakow-Hotels-Antique-Apartments-Plac-Szczepanski.h2167130.Hotel-Information) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [The Bonerowski Palace Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-The-Bonerowski-Palace-Boutique-Hotel.h1790518.Hotel-Information) > > [Betmanowska Main Square Residence Adults Only](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Betmanowska-Main-Square-Residence.h10639967.Hotel-Information) > > [MR67 Mayera Rapaporta](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Leonardo Boutique Hotel Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Legend.h16653628.Hotel-Information) > > [Best Western Plus Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Best-Western-Plus-Krakow-Old-Town.h1109882.Hotel-Information) > > [Hotel Jan](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Jan.h2693247.Hotel-Information) > > [Wyndham Grand Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h18436288.Hotel-Information) > > [Novotel Krakow Centrum](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-Centrum.h874941.Hotel-Information) > > [Fragola Apartments Old Town](https://www.expedia.co.uk/Krakow-Hotels-Fragola-Apartments-Old-Town.h23051904.Hotel-Information) > > [H15 Palace, a Luxury Collection Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) > > [Venetian House Market Square Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Venetian-House-Market-Square-Aparthotel.h6071168.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotel H15 Francuski Old Town - Destigo Hotels](https://www.expedia.co.uk/Krakow-Hotels-Hotel-H15-Francuski-Old-Town-Destigo-Hotels.h541802.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Wyspianski Hotel](https://www.expedia.co.uk/Krakow-Hotels-Wyspianski-Hotel.h790500.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [The Loft Hotel - Adults Only](https://www.expedia.co.uk/Krakow-Hotels-The-Loft-Hotel-Adults-Only.h35727211.Hotel-Information) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) > > [Aparthotel Stare Miasto](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Stare-Miasto.h4310502.Hotel-Information)