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Rooms were well appointed, fresh and clean. Lovely lobby and a great location. However what really stands out is the staff! Extremely helpful and welcoming. They went over and above to meet all of our needs. Would stay in this hotel again and certainly recommend it to all.
A fantastic two day break spent here. The location of the hotel is perfect for site seeing. The staff are extremely friendly and helpful. Nothing was a trouble for them. Would certainty recommend the Wentzl hotel and hope very much to return.
Do not stay in room 508 we stayed here and it is directly under the gym so every morning Very Very early we were woken what sounded like a running train but discovered it was a running machine. Once awake we found it almost impossible to get back to sleep so maybe a room away from the gym would have ...
The hotel staff were so helpful, from reception to the room staff getting us extra pillows.the breakfast was served in the lovely dining room and there w.as an excellent choice.
Just come back from a 4 night stay in Krakow. The hotel was excellent. stayed in room 1 which is right beside the reception with views onto the street. The hotel is in a great location just beside the castle and just a short walk to the main square