Check COVID-19 restrictions.

Find out moreOpens in a new window

DoubleTree by Hilton Krakow Hotel & Convention Center

Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Featured image
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
In-room safe, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
ul. Dabska 5, Krakow, 31-572

Explore the area

  • Popular LocationPolish Aviation Museum14 min walk
  • Popular LocationWieliczka Salt Mine33 min drive
  • AirportKrakow (KRK-John Paul II - Balice)37 min drive
  • Popular LocationAuschwitz-Birkenau State Museum80 min drive

Choose dates to view prices

About this area

Krakow

Located in Krakow, DoubleTree by Hilton Krakow Hotel & Convention Center is connected to the convention centre. Oskar Schindler Factory and Nowa Huta Museum are cultural highlights, and some of the area's notable landmarks include Old Synagogue and Krakow Barbican. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.

What's nearby

  • Tauron Arena Kraków - 8 min walk
  • Polish Aviation Museum - 14 min walk
  • Krakow Opera - 8 min drive
  • Wieliczka Salt Mine - 33 min drive
  • Auschwitz-Birkenau State Museum - 80 min drive

Getting around

  • Krakow Glowny Station - 13 min drive
  • Krakow (KRK-John Paul II - Balice) - 37 min drive

Restaurants

  • 5th Avenue Restaurant — 1 min walk
  • Lounge Bar — 1 min walk
  • Banolli - 15 min walk
  • Pizza Hut - 19 min walk
  • Mangia - 4 min drive

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Krakow with restaurant
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 232 rooms provide conveniences such as sofa beds and coffee makers, plus free WiFi and LCD TVs. Guests will also find room service, free bottled water and hairdryers.
DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 forms of accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: PLN 49 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Ballroom
  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Polish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20452 square feet of space)
  • Meeting rooms 16

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 80 per pet, per stay
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 49 per person (approximately)
  • Self-parking fee: PLN 25 per day
  • Pet fee: PLN 80 per pet, per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 225 out of 323 reviews
5 - Excellent 70%
Rating 4 - Good. 72 out of 323 reviews
4 - Good 22%
Rating 3 - Okay. 20 out of 323 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 323 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 323 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

2/5 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fresh, clean staff was very nice and helpfully
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean rooms, good breakfast. Not very close to city center, but, with public trasport, reachable in about 20 min.
Stayed 4 nights in Dec 2019

2/5 Poor

Disliked: Cleanliness, staff & service
New year very disappointing
Poor service Stay was from Monday to Friday and had to request room cleaning. No robes and slippers for swimming pool again had to request. Robes were left in a heap on the small table in the room. Very very disappointed I am. HH member for 10+ years and this is by far the worst hotel I've stayed in
Stayed 3 nights in Dec 2019