Title: Mercure Krakow Fabryczna City Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=64596869&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Krakow Fabryczna City Modern comforts meet international style at this urban retreat where guests enjoy garden views, fine dining, and wellness facilities just steps from historic sites ## Photo gallery for Mercure Krakow Fabryczna City ![Miscellaneous - Mercure Krakow Fabryczna City (Kraków)](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/4bd2779f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Mercure Krakow Fabryczna City (Kraków)](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/8bd640b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Krakow Fabryczna City (Kraków)](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/2d5df0a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Mercure Krakow Fabryczna City (Kraków)](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/d0b74ccd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine - Mercure Krakow Fabryczna City (Kraków)](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/3cbd3116.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Oskar Schindler Factory, Mercure Krakow Fabryczna City offers a sophisticated escape with a tranquil garden. Enjoy international dishes at FABRYCZNA 13, relax in the sauna, swim in the indoor or children's pool, or maintain fitness routines at the health club. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £70 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=64596869&PinnedHotelID=64596869&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Junior Suite, 1 Double Bed ![Junior Suite, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/580f3dae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette Mini-fridge Flat-screen TV Hairdryer - 431 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Standard Double Room, 1 Double Bed ![In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/30a773d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.4 Exceptional 13 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Eco-friendly toiletries - 249 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Queen Bed ![In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/ad2f70c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Eco-friendly toiletries - 226 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Single Beds ![Standard Room, 2 Single Beds | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/b1c9bca2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 9.0 Wonderful 4 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Private bathroom Eco-friendly toiletries - 237 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room, 1 Double Bed ![Superior Double Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/51275d00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 9.8 Exceptional 6 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Flat-screen TV Hairdryer Rainfall showerhead - 356 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room, 1 Double Bed with Sofa bed ![In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/ed7eb2ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed with Sofa bed 9.8 Exceptional 10 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette Mini-fridge Dining table Flat-screen TV - 344 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Suite, 1 King Bed with Sofa bed ![Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/65000000/64600000/64596900/64596869/e1fa9a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 646 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/68000000/67300000/67292400/67292355/4557fc8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Krakow Krowodrza - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 551 reviews [](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=8b369b00-1acb-4648-969e-abfc8753f4b4&top_cur=GBP) Ad ![Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69680000/69675700/69675699/7f8c7259_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1891 Garni Hotel Kraków City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.4 Exceptional 611 reviews [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=8b369b00-1acb-4648-969e-abfc8753f4b4&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/85000000/84020000/84019200/84019152/92285af7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garamond, a Tribute Portfolio Hotel, Krakow Old Town Kraków Old Town - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Mercure-Krakow-Fabryczna-City.h64596869.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Mercure-Krakow-Fabryczna-City.h64596869.Hotel-Information) ## About the area Located in Kraków City Centre neighbourhood, Mercure Krakow Fabryczna City is connected to the convention centre. Oskar Schindler Factory and Kraków Barbican are cultural highlights, and some of the area's notable landmarks include Main Market Square and Wawel Castle. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06253%2C19.97333&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U8iw4_uG5dHGuUim4Bith15-BYc=) Fabryczna 13, Kraków, 31553 ### What's nearby - Cracovia Business Center \- 14 min walk \- 0.8 miles - Tauron Arena Kraków \- 19 min walk \- 1.0 mile - Royal Road \- 4 min drive \- 1.4 miles - Kraków Barbican \- 5 min drive \- 1.6 miles - Oskar Schindler Factory \- 5 min drive \- 1.5 miles ### Getting around - Kraków Łobzów Station - 8 min drive - Kurdwanów P+R Station - 9 min drive - Kraków (KRK-John Paul II - Balice) - 40 min drive ### Restaurants - ‪Tranquilo - ‬14 min walk - ‪Ramen Shop - ‬10 min walk - ‪Trattoria Da Marco - ‬12 min walk - ‪Dozo - ‬2 min walk - ‪Bloom Coffee & Wine - ‬2 min walk ## About this property ### Mercure Krakow Fabryczna City Upscale hotel near Tauron Arena Kraków Located close to Oskar Schindler Factory and Kraków Barbican, Mercure Krakow Fabryczna City provides laundry facilities, a bar and a health club. For some rest and relaxation, visit the sauna. The on-site restaurant, FABRYCZNA 13, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Concierge services, a 24-hour front desk and a vending machine - A computer station, a gift shop and coworking spaces Room features All 195 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Heated floors, eco-friendly toiletries and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, mini fridges and free infant beds ## Similar properties ![Miscellaneous](https://images.trvl-media.com/lodging/104000000/104000000/103993300/103993241/362e8566.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson RED Hotel & Radisson RED Apartments, Kraków Kraków City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 263 reviews £70 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=103993241&PinnedHotelID=103993241&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/68000000/67300000/67292400/67292355/61695d81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Krakow Krowodrza - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 551 reviews £83 includes taxes & fees 1 Feb - 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Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 259 reviews £94 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=87397645&PinnedHotelID=87397645&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1490000/1489600/1489547/5372b562.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qubus Hotel Krakow Podgorze - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,001 reviews £60 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1489547&PinnedHotelID=1489547&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (PLN 80 per person)](https://images.trvl-media.com/lodging/3000000/2580000/2570300/2570268/162c8106.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Krakow Debniki - Spa - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 567 reviews £56 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2570268&PinnedHotelID=2570268&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle (surcharge) - Parking on site (PLN 70 per day) - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person - A bar/lounge - A restaurant ### Restaurants on site - FABRYCZNA 13 - FABRYCZNA 13 BAR ### Things to do - Children's pool - Health club - Indoor pool - Sauna - TV in common areas ### Family friendly - Children's pool - In-room cot - Indoor pool - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Wedding services ### Business services - 10 meeting rooms - Computer station - Conference centre (23,681 square foot of space) - Coworking space ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 100% renewable energy - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2021 - Communal living room - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Heated bathroom floor - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Mini-fridge - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual furnishings - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of PLN 100 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for PLN 135.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately PLN 80 per person - Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3) - Self-parking fee: PLN 70 per day - Pet fee: PLN 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: PLN 135.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome This property uses solar energy, plus a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Parking height restrictions apply Children under 17 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Mercure Krakow Fabryczna City Hotel Mercure Krakow Fabryczna City Kraków ## Frequently asked questions ### Does Mercure Krakow Fabryczna City have a pool? ### How much does it cost to stay at Mercure Krakow Fabryczna City? ### Is Mercure Krakow Fabryczna City pet-friendly? ### How much is parking at Mercure Krakow Fabryczna City? ### What time is check-in at Mercure Krakow Fabryczna City? ### What time is check-out at Mercure Krakow Fabryczna City? ### Does Mercure Krakow Fabryczna City provide a shuttle to the airport? ### Where is Mercure Krakow Fabryczna City located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Krakow Fabryczna City Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.2 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 144 8 - Good 37 6 - Okay 8 4 - Poor 6 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Saga Jenny 18 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Lovely staff and fantastic gym and fitness area. ##### Saga Jenny Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Sudhir 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, spacious rooms and good spread for breakfast. ##### Sudhir Stayed 5 nights in Jul 2025 ### 8/10 Good #### Marieke Van 26 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room and breakfast perfect ##### Marieke Van Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Patrick 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, excellent breakfast, facilities and friendly staff. ##### Patrick Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Martin 10 Dec 2025 Liked: Cleanliness, property conditions & facilities Hotel was clean, staff were friendly, breakfast was awesome -we booked without but paid on the morning 2 days out of 4\. Our main gripe was our room appreared to be one of 3 on that floor without a shower - we asked to be moved but they were fully booked apart from one room in a higher price band or one in the lower. After checking the room images on my booking it shows pictures of both type of bathroom but it's not obvious. We really missed having a shower especially when the 'bath shower head' decided to rise up like a demented snake and soak all of my clean clothes. Other down point was the very slow tv. Location was good,30-40 min walk to old town - recommend going by the river. We would stay again if we decide to come back to Krakow. ![](https://a.travel-assets.com/ugc/hotel-reviews/cee70ec1-2822-4b27-ae08-b9ecf7b2cfa3-1765381735583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martin Stayed 4 nights in Dec 2025 ### 8/10 Good #### Barry 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach. ##### Barry Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Bård Eirik 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel A very nice hotel. The swimming pool was quite busy as part of it was used by a swimming school but all in all a pleasant stay. ##### Bård Eirik Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Joanna 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed the comfort and super hospitality in a luxurious environment. ##### Joanna Stayed 7 nights in May 2025 ### 10/10 Excellent #### Anna 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back! ##### Anna Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Petr 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel Amazing hotel with great service, swimming pool and delicious and rich breakfasts. ##### Petr Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Colin 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel lovely rooms great breakfast would thoroughly recommend ##### Colin Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jolly 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and welcoming staff, i recommend ##### Jolly Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### William 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay. Very helpfull staff, good restaurant, it’s near to the city centre. A swimming pool with sauna and steam room. ##### William Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Fernando 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel for a fantastic city ! Fantastic hotel! I liked the hotel is fully renovated and looks like new! The rooms have plenty space and the swing pool is very nice to have .. staff are very nice and helpful. The good options for restaurants just at the ground floor is amazing ##### Fernando Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Anna 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for business travels (city centre is 15 taxi minutes drive); comfortable rooms and beds, good restaurant options in the building, two great supermarkets nearby. ##### Anna Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Frances Sin Wah 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast has a lot of choices. There is self parking outside the hotel, everyday after 8pm to 10am and Sunday all day is free parking so no need to pay the hotel for their underground parking if you go on a weekend. The hotel is clean and modern and rooms are spacious, overall a very good choice. ##### Frances Sin Wah Stayed 3 nights in Apr 2025 ### 8/10 Good #### Basil 23 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Fair enough in termsnof value Nice and new hotel. Good Reception staff. Wonderful breakfast. Water in the Pool rather cold. One time use slipper very slippery for rhe Pool area. Rude staff at Pool, gym entrance. Amneties just on request under the purpose to save the world or is it just money? ##### Basil Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Andreas 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is in a really fancy, new part of town. Its a "city within a city". Fun place to hang out for locals and people from out of town alike. Free access to the sauna and pool is really awesome! ##### Andreas Stayed 1 night in Mar 2025 ### 8/10 Good #### Svitlana 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a fantastic place where I would love to stay during my next visit. It’s child friendly, clean and comfortable . The staff are polite and helpful as it is generally accustomed in Poland. The thing which makes this place the most attractive for me is Spa centre. ##### Svitlana Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Malgorzata 2 Sept 2024 Liked: Cleanliness, staff & service Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków. ##### Malgorzata Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jessica 14 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return! ##### Jessica Stayed 4 nights in Dec 2023 ### 8/10 Good #### Leigh 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property, rooms lovely and by far the best ever breakfast I have ever had in a hotel - worth staying here just for that. Only tiny grip would be tea / coffee facilities do not appear to be replenished in the room meaning that you need to ask reception for coffee sachets and creamer. Location is slightly out of the main area meaning you need to get a tram and walk for approx 5-10 mins from whichever stop you use. This wasnt a problem for us as used to using public transport options abroad but maybe if you are not so confident. ##### Leigh Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall a good experience Overall out stay was great. We were celebrating our anniversary and hotel had taken that in to consideration with a small gift. Room was clean and better than expected. Staff was very friendly and kind. Breakfast was ok, not great but good enough. The minus in our trip was that our requests about early check in were fully ignored. I had sent 2 messages well before arrival and during online check in I told that we are coming bfore the regular check in time. However this was not taken in to account and we had to wait for 3 hours in the lobby of the hotel. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### C 24 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Comfortable hotel complex outside city center Came for a conference and found the hotel complex pretty impressive. Loved the architectural factory aesthetic, lots of restaurants, and while I didn't use the spa/pool others said it was excellent. My room was large and the bed really comfortable. Wonderful breakfast buffet. I was told I didn't have conditioner or body lotion because to save the environment by having less plastic bottles in the room but some of the other rooms had them and I had to go out and buy these items so their logic is off. The bathroom door is rigged to fully shut which I found incredibly annoying and had to prop it open with a bag. Staff in the hotel bar seemed to have contempt for customers but front desk staff were great. So some things were wonderful, others need improvement. Overall I was glad to stay there and would return in future. ![](https://a.travel-assets.com/ugc/hotel-reviews/35A0BA89A30800D8BD6DF07A044B43E3D8D9E88F1711296439403.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### C Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Patricia 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stayed five nights with husband and two teenagers. Chose due to spa facilities which were excellent. A short Uber ride from the Old Town. It was January so hotel and other restaurants on the complex were quiet so only had a pre dinner drink in the hotel before heading to Old town for dinner. Hotel staff were friendly and informative. ##### Patricia Stayed 5 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Saski Krakow, Curio Collection by Hilton](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Saski-Krakow.h2034801.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Stradonia Serviced Apartments](https://www.expedia.co.uk/Krakow-Hotels-Stradonia-Serviced-Apartments.h11878340.Hotel-Information) > > [Avena Boutique Hotel by Artery Hotels](https://www.expedia.co.uk/Krakow-Hotels-Avena-Boutique-Hotel-By-Artery-Hotels.h24235685.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Hotel Wawel Queen](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Wawel-Queen.h37928079.Hotel-Information) > > [Radisson Blu Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-Radisson-Blu-Hotel.h919307.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Hotel Kossak](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kossak.h2483783.Hotel-Information) > > [The Bonerowski Palace Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-The-Bonerowski-Palace-Boutique-Hotel.h1790518.Hotel-Information) > > [Betmanowska Main Square Residence Adults Only ](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Betmanowska-Main-Square-Residence.h10639967.Hotel-Information) > > [MR67 Mayera Rapaporta ](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Leonardo Boutique Hotel Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Legend.h16653628.Hotel-Information) > > [Best Western Plus Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Best-Western-Plus-Krakow-Old-Town.h1109882.Hotel-Information) > > [Hotel Jan](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Jan.h2693247.Hotel-Information) > > [Antique Apartments - Plac Szczepanski](https://www.expedia.co.uk/Krakow-Hotels-Antique-Apartments-Plac-Szczepanski.h2167130.Hotel-Information) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Fragola Apartments Old Town](https://www.expedia.co.uk/Krakow-Hotels-Fragola-Apartments-Old-Town.h23051904.Hotel-Information) > > [H15 Palace, a Luxury Collection Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) > > [Venetian House Market Square Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Venetian-House-Market-Square-Aparthotel.h6071168.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotel H15 Francuski Old Town - Destigo Hotels](https://www.expedia.co.uk/Krakow-Hotels-Hotel-H15-Francuski-Old-Town-Destigo-Hotels.h541802.Hotel-Information) > > [Wyndham Grand Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h18436288.Hotel-Information) > > [Wyspianski Hotel](https://www.expedia.co.uk/Krakow-Hotels-Wyspianski-Hotel.h790500.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [The Loft Hotel - Adults Only](https://www.expedia.co.uk/Krakow-Hotels-The-Loft-Hotel-Adults-Only.h35727211.Hotel-Information) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) > > [Aparthotel Stare Miasto](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Stare-Miasto.h4310502.Hotel-Information) ---