I enjoyed my stay and have no complaints. The room and onsen had amazing views. The staff were friendly and helpful. The breakfast was Japanese style which was delicious. There was also fruit and yogurt. There is a shuttle bus that takes you too and from the ski hill or transit station. Not many foreigners but I did meet a few and skied with them the next day. I will be back to this one.
Although we only stayed overnight, the hotel staff was helpful and the In House restaurant was excellent for dining. It is located 5min walk from the Negano train station. The in house restaurant has excellent dining and the presentation was fabulous looking and great tasting with both Western and Japanese dishes. Our daughter was not feeling well to go down for dinner. The restaurant staff prepared a great looking take away dish for my daughter that was in par with those provided in the restaurant itself.
The rooms themselves were pretty standard as expected. The room could use more AC outlets available to charge all the gadgets in prep for the next day traveling.
We certainly recommend this hotel.
Great location, staff service was 100%. Loveliest people run the hotel, I was so grateful to have stayed at this hotel and met the lovely staff, we were served coffee and a treat on our departure morning. Great onsen bathing area on the top floor also. Loved it!
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