Hotel JAL City Nagano

Property class: 3

Choose dates to view prices

Located close to Zenko-ji Temple and Nagano Prefectural Shinano Art Museum, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar and a business centre. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is £58
additional charges may apply
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Smoking

  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for High Floor Single Room,Non Smoking

A hotel room with a bed, a desk with a telephone, a chair, a small table, and a clock on the wall.

High Floor Single Room,Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor EconomyDouble Room,Non Smoking

A hotel room with a bed, a sofa, a small round table, and a wall-mounted TV.

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor Double Room,Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

High Floor Double Room,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Twin Room,Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a clock on the wall.

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for High Floor Corner Twin Room,Non Smoking

A hotel room with a large bed, a desk, and a view of a cityscape through a large window.

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small refrigerator, and a green textured wall.

Renewal Single Room, Non Smoking

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Economy Double Room, Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, a TV, and a window with curtains.

Renewal Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Double Room, Non Smoking

A hotel room with a large bed, a TV, a small table, and a sofa.

Renewal Double Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Renewal Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, a TV, and a green wall with framed pictures.

Renewal Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a small refrigerator.

Comfort Double Room, Non Smoking

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Economy Double Room City View, Non Smoking

A hotel room with a bed, a sofa, a table, and a view of the city.

High Floor Economy Double Room City View, Non Smoking

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Deluxe Triple Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a wall with framed pictures.

Renewal Deluxe Triple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Deluxe Quadruple Room, Non Smoking

A hotel room with two beds, a green wall with pictures, a wooden headboard, and a closet with a mirror.

Renewal Deluxe Quadruple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 2 Single Sofa Beds
  • Free wired internet
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About the area

Located in Minaminagano, a neighbourhood in Nagano, Hotel JAL City Nagano is near a metro station. Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena are cultural highlights, and some of the area's activities can be experienced at Iizuna Kogen Ski Area and Togakushi Ski Area. Enjoy an event or a match at Nagano Olympic Stadium, and consider making time for Chibikko Ninja Village—a top attraction that's not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nagano travel guide
Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    15 min walk - 0.8 miles
  • Kitano Cultural Center
    2 min walk - 0.1 miles
  • Gondo Shopping Street
    3 min walk - 0.2 miles
  • Japanese Traditional Paper Museum
    6 min walk - 0.4 miles
  • Nagano Prefectural Shinano Art Museum
    15 min walk - 0.8 miles

Getting around

  • Nagano Station
    10 min walk
  • Nagano (QNG)
    12 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    82 min drive

Restaurants

  • モスバーガー 長野SBC前店
    2 min walk
  • お食事処 丸新
    1 min walk
  • 中華蕎麦 あす真
    2 min walk
  • 能登
    3 min walk
  • らうめん吟屋 権堂店
    3 min walk

About this property

Hotel JAL City Nagano

  • Hotel near Zenko-ji Temple
  • Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar and a business centre. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • Luggage storage, a 24-hour front desk and a lift
    • Free newspapers, 1 meeting room and a vending machine
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 226 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, fridges and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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additional charges may apply
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Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Nagano?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 29 Nov 2026 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Nagano?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Checkout is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 10 minutes by foot and Nagano (QNG) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Nagano Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The room was very clean. Friendly staffs.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, very good location, clean rooms with a lot of extras, amazing view over the city in the room - and especially the breakfast place. Rich buffet, best breakfast we had during our trip through Japan.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and well equipped room in a well located hotel. The staff is kind and attentive, quick check-in and check-out. The breakfast is fantastic with a perfect view and staff. Recommended!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean room, helpful staff that also spoke English. I would highly consider looking for this brand when going to another hotel in the future.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room small but comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite, the morning buffet was stunning.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! The staff was very friendly and the room was clean and comfortable. The room was fairly quiet too, which is important for me.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
While aimed at the business traveler, we found the hotel to be centrally convenient for a short family stay in Nagano with helpful staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good hotel in central location. Budget friendly with good staff service. Would recommend
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very friendly! We also enjoyed the breakfast buffet!! Fabulous view and meal.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room very good. Location very good
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants conveniently located nearby. The room is clean and comfortable and the breakfast is outstanding with a wide and impressive selection. The view is absolutely amazing. I would definitely recommend this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Especially the yoghurt. Rooms were quite small, but clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a quick 7 mins walk from the train station, easy access to the express bus to the snow monkeys. Staff were very nice and accommodating. They had extra cots for the kids which worked perfectly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the JAL for 8 nights and was happy with the service. The location is great as it is a short walk to Zenkoji Temple, the Prefectural Museum and also to Nagano JR Station. Nagano was a fascinating city to visit and the JAL was situated in a good location for finding amenities such as shopping and food. I love to walk and I really enjoyed exploring the area around the hotel. The staff were very helpful and friendly. Although my room was rather crowded with 3 beds, it was kept clean and well stocked. My only complaint was that the breakfast for a Westerner was very limited and got predictable very quickly. The food was very good, presented well and tasted fine but after 8 breakfasts eating the same things I was ready for a change.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stellar value for money in a more interesting location (shopping, etc) than the many hotels directly adjacent the train station. My only issue was the thermostat seemed totally unresponsive to me adjusting the temperature downwards which helps to sleep at night. The front desk staff were extremely sweet. I will absolutely stay again!
Stayed 1 night in Mar 2026