Title: Shibu Onsen KOKUYA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shibu Onsen KOKUYA Ryokan with 3 restaurants, steps from Shibu ![Superior Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/75b6b69a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Japanese-style Room with Open-Air Bath | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/cc5a99f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Japanese-style Room with Open-Air Bath | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/ea9b6a62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/8f6e8e89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/369ec1a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shibu Onsen KOKUYA offers a tranquil mountain escape with natural hot springs and a sauna. Guests can book massages, browse local shops, or enjoy authentic Japanese cuisine at three restaurants. The staff creates a genuinely welcoming atmosphere for visitors. 9.4 Exceptional ## Popular amenities - - Spa - Laundry - Housekeeping - Air conditioning - Free WiFi £393 21 Nov - 22 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11445742&PinnedHotelID=11445742&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/4ded158f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese-Style Room with Open-Air Bath ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Fridge TV Premium bedding Separate bath and shower - Sleeps 4 - 2 Large Single Beds and 2 Single Futons ![Superior Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/75b6b69a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room with Open-Air Bath ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Fridge TV Separate bath and shower Private bathroom - Sleeps 4 - 4 Single Futons ![Standard Japanese-style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/291c6911.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-style Room with Open-Air Bath 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Fridge TV Separate bath and shower Private bathroom - Sleeps 3 - 3 Single Futons ![Standard Japanese-Style Room with Shared Bathroom | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/12000000/11450000/11445800/11445742/4cfc81ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-Style Room with Shared Bathroom 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge TV Toilet with electronic bidet Private bathroom Separate bath and shower - Sleeps 4 - 4 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Shibu-Onsen-KOKUYA.h11445742.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Shibu-Onsen-KOKUYA.h11445742.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.73447%2C138.43275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ST-4bp8aiGwUmJbAS1m17tGog94=) 2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401 #### What's nearby - Shibu - 1 min walk - 0.0 miles - Yudanaka Hot Spring - 19 min walk - 1.0 mile - Shiga Kogen Ski Area - 3 min drive - 1.5 miles - Maruike Ski Area - 6 min drive - 4.1 miles - Jigokudani Monkey Park - 13 min drive - 2.5 miles #### Getting around - Yudanaka Station - 3 min drive #### Restaurants - ‪猿座カフェ (ENZA Cafe) - ‬3 min drive - ‪HAKKO BEER STAND - ‬3 min drive - ‪The Farmhouse - ‬19 min walk - ‪ラーメン 徳味 - ‬2 min walk - ‪YAMANOUCHI COFFEE - ‬2 min walk ## About this property ### Shibu Onsen KOKUYA Ryokan near Shibu Near Yudanaka Hot Spring, Shibu Onsen KOKUYA provides an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, dinner and Japanese cuisine. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking and valet parking - Full breakfast (surcharge), free train station pick-up and bike hire - Hot springs on-site, a gift shop and karaoke - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets and toothbrushes and toothpaste - TVs with cable channels - Fridges, electric kettles and heating ## Similar properties ![Spa](https://images.trvl-media.com/lodging/5000000/4170000/4167800/4167769/887faa90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tsubakino Yamanouchi - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 119 reviews £114 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=4167769&PinnedHotelID=4167769&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/6000000/5550000/5542300/5542217/75012fd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aburaya Tosen Yamanouchi - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 202 reviews £207 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=5542217&PinnedHotelID=5542217&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6130000/6128100/6128046/a6bcbeb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibu Hotel Yamanouchi - Hot tub - Parking included - Free WiFi - Restaurant 9.8 Exceptional 203 reviews £228 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=6128046&PinnedHotelID=6128046&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/12000000/11610000/11605400/11605354/6d6eb1af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibu Onsen Sakaeya Yamanouchi - Parking included - Free WiFi - Air conditioning - Breakfast available 9.8 Exceptional 56 reviews £308 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=11605354&PinnedHotelID=11605354&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/14000000/13530000/13522300/13522203/112cda50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wafu No Yado MASUYA Yamanouchi - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 133 reviews £127 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=13522203&PinnedHotelID=13522203&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11050000/11041600/11041512/5c052597.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shimaya Yamanouchi - Parking included - Free WiFi - Air conditioning - Game room 9.2 Wonderful 224 reviews £115 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=11041512&PinnedHotelID=11041512&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/12000000/11450000/11446400/11446371/aad8fd57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibu Onsen Ichinoyu Katei Yamanouchi - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=11446371&PinnedHotelID=11446371&HadPinnedHotel=true®ionId=-1&adults=2) ![Massage/treatment rooms](https://images.trvl-media.com/lodging/11000000/10050000/10046500/10046447/63bf0c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yorozuya Yamanouchi - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 56 reviews £322 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=10046447&PinnedHotelID=10046447&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23320000/23320000/23319928/4769453a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamei no Yu Yamanouchi - Parking included - Free WiFi - Air conditioning - Housekeeping 9.8 Exceptional 49 reviews £260 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=23319928&PinnedHotelID=23319928&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12070000/12065200/12065153/11866979.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koishiya Ryokan Yamanouchi - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 135 reviews £77 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=12065153&PinnedHotelID=12065153&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up and drop-off shuttle - Free covered self parking on site - Free covered valet parking on site - Limited on-site parking ### Food and drink - Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 per person - 3 restaurants - Couples/private dining - Kaiseki meal ### Restaurants on site - HIroma - Tyoseian - Yawaragi ### Things to do - Bicycle rentals - Bicycle tours - Full-service spa - Hot springs - Karaoke - Shopping ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - Gift shop/newsstand - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff ### Full-service spa - 24-hour public bath - Hot/mineral springs - Massage - Private indoor onsen (mineral springs) in communal space - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in public areas - Smooth flooring in public areas - Upper floors accessible by stairs only ### More - Designated smoking areas - Genkan (entryway) - Traditional architecture ## Room amenities ### Bathroom - Hair dryer (on request) - Private or shared bathroom - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Electric kettle - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Electrical adapters - Heating (climate-controlled) - Individual decor - Individual furnishings - Safe - Tatami (woven mat) flooring - Tokonoma (alcove) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 10:00 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately JPY 2200 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Kokuya Hotel Yamanouchi Shibu Onsen KOKUYA Inn Yamanouchi Kokuya Yamanouchi Kokuya Shibu Onsen KOKUYA Inn Shibu Onsen KOKUYA Yamanouchi Shibu Onsen KOKUYA Ryokan Shibu Onsen KOKUYA Yamanouchi Shibu Onsen KOKUYA Ryokan Yamanouchi ## Frequently asked questions ### Is Shibu Onsen KOKUYA pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Shibu Onsen KOKUYA? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Shibu Onsen KOKUYA on 21 Nov 2025 start from £392.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nagano-Hotels-Shibu-Onsen-KOKUYA.h11445742.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Shibu Onsen KOKUYA? > Self-parking and valet parking are free at this property. ### What time is check-in at Shibu Onsen KOKUYA? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Shibu Onsen KOKUYA? > Checkout is at 10:00 AM. ### Where is Shibu Onsen KOKUYA located? > Situated in the entertainment district, this spa ryokan is within 1 mile (2 km) of Shibu and Yudanaka Hot Spring. Shiga Kogen Ski Area is 1.5 mi (2.4 km) away. Yudanaka Station is 23 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shibu Onsen KOKUYA Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 80 8 - Good 18 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 9.4/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Jodi 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place! Loved the kaiseki and on site onsen experience ##### Jodi Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Dara 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal ##### Dara Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sara 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area. ##### Sara Stayed 1 night in May 2024 ### 10/10 Excellent #### Paul 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality. ##### Paul Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Heather 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!! ##### Heather Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Joseph 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya ##### Joseph Stayed 2 nights in Sep 2025 ### 6/10 Okay #### kajihara 11 Jun 2025 Disliked: Staff & service お風呂用のカバンに別の方の靴下が入ったままだった。 ##### kajihara Stayed 1 night in May 2025 ### 8/10 Good #### Jonathan 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for the Onsen and Snow Monkeys Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive. ##### Jonathan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Nathalie 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incontournable Le Ryokan est superbe. Le personnel très serviable et accueillant.les bains très agréables. Exactement ce que nous étions venus chercher et même plus encore ##### Nathalie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lucy 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience. ##### Lucy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Miriam 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip. ##### Miriam Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Chia Ming 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities 文化氣息很好。私人露天溫泉很漂亮 ##### Chia Ming Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rebecca 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in Shibu Onsen Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want! ##### Rebecca Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Natalie 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place. ##### Natalie Stayed 1 night in Oct 2024 ### 8/10 Good #### kazuko 15 Sept 2024 お風呂が沢山有りとても良かったです。 ##### kazuko Stayed 1 night in Sep 2024 ### 10/10 Excellent #### はしづめ 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 客室露天風呂付きのお部屋に宿泊しました。 泉水が良く、ここのお風呂に入って肌荒れが落ち着いた気がします。ずっと泊まっていたかったです。 また貸切露天風呂が沢山あり、一泊では全て周りきれませんでしたがとても楽しかったです。 ご飯は美味しかったですが、夕食は少し物足りなかったかもしれません。 スタッフさんの対応はとてもよく、おすすめの観光スポットなど教えてもらえて良かったです。 近くで九湯巡りができ、楽しめました。 ただ夏の季節はお湯が熱かったのでまた冬に行きたいなと思いました。(水により温度調節できますが) ##### はしづめ Stayed 1 night in Jul 2024 ### 6/10 Okay #### NORIKO 14 Jul 2024 #### たくさんの風呂 個室風呂なので、久しぶりに夫婦で入浴しました ##### NORIKO Stayed 1 night in Jul 2024 ### 10/10 Excellent #### patricia 20 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return! ##### patricia Stayed 1 night in Mar 2024 ### 6/10 Okay #### Wing Ping 19 Apr 2024 Liked: Cleanliness, staff & service This is a very old building. No lift is available. The staircase is slanting and is difficult for elders to climb. Foods offered were not up to standard. ##### Wing Ping Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Jacky 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience. ##### Jacky ### 10/10 Excellent #### Kyle 21 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well. ##### Kyle Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Blake 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and Manager went out of their way to accomodate our group itinerary, including transportation. ##### Blake Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Julie 29 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience. We’re planning on coming back. ##### Julie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Kirill 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff. ##### Kirill Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Ryan 15 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were! ##### Ryan ## Expedia's Latest Trends ### Hotels > [The Admiral Cunningham Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Admiral-Cunningham-Hotel.h21353361.Hotel-Information) > > [TravelodgeUK Hotels in Portobello](https://www.expedia.co.uk/Portobello-Edinburgh-Hotels-Travelodge-UK.0-n179551-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Buxton](https://www.expedia.co.uk/Buxton-Hotels.d4592.Travel-Guide-Hotels) > > [Hotels with Parking in Clapham](https://www.expedia.co.uk/Clapham-London-Hotels-Hotel-With-Parking.0-n6046787-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Los Angeles](https://www.expedia.co.uk/Los-Angeles-Hotels-Budget-Hotels.0-0-d178280-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [The Castle Inn Hotel](https://www.expedia.co.uk/Steyning-Hotels-The-Castle-Inn-Hotel.h4676522.Hotel-Information) > > [Hotel Wroxham](https://www.expedia.co.uk/Norwich-Hotels-Hotel-Wroxham.h12688693.Hotel-Information) > > [Milea Hotel](https://www.expedia.co.uk/Ayia-Napa-Hotels-IA-Annex-Hotel.h25009896.Hotel-Information) > > [S3 Seahorse Beach Club & Hotel](https://www.expedia.co.uk/Fethiye-Hotels-S3-Seahorse-Beach-Club-Hotel.h18417627.Hotel-Information) > > [The Heritage Hotel](https://www.expedia.co.uk/Torquay-Hotels-The-Heritage-Hotel.h6036162.Hotel-Information) > > [4 Star Hotels in Budapest City Centre](https://www.expedia.co.uk/4Star-Budapest-City-Centre-Budapest-Hotels.s40-n6200286-0.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Vik I Myrdal](https://www.expedia.co.uk/4Star-Vik-I-Myrdal-Hotels.s40-0-d6130429.Travel-Guide-Filter-Hotels) > > [JAZ Soma Beach](https://www.expedia.co.uk/Hurghada-Hotels-Solymar-Soma-Beach.h57347738.Hotel-Information) > > [Swallow Park Glamping](https://www.expedia.co.uk/Great-Yarmouth-Hotels-Swallow-Park-Glamping.h23388782.Hotel-Information) > > [Burythorpe House](https://www.expedia.co.uk/Malton-Hotels-Burythorpe-House.h1922707.Hotel-Information) > > [All-Inclusive Hotels in Rio de Janeiro State](https://www.expedia.co.uk/Destinations-In-Rio-De-Janeiro-State-All-Inclusive-Hotel.0-0-d6052641-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Bahnhofsviertel](https://www.expedia.co.uk/Bahnhofsviertel-Frankfurt-Hotels.0-n6156285-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Cardiff (CWL) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/cwl/ibz/cardiff-to-ibiza) > > [Jet2 Elche (ALC) to Birmingham (BHX) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-alicante-intl-to-birmingham/ls/alc/bhx) > > [Flights from Liverpool (LPL) to Kos (KGS)](https://www.expedia.co.uk/lp/flights/lpl/kgs/liverpool-to-kos) ### Cars > [Car hire in Marmari](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Marmari.d6051771.Car-Hire-Guide) > > [Car hire in Wadebridge](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Wadebridge.d6084544.Car-Hire-Guide) > > [Convertible Car Hire in Las Palmas](https://www.expedia.co.uk/Convertible-Car-Rentals-In-Gran-Canaria.d4280396-tConvertible.Car-Rental-Guide-Class) ### Packages > [Selva di Val Gardena Holidays](https://www.expedia.co.uk/Selva-Di-Val-Gardena.d6047226.Holidays-City-Breaks) > > [Tropical Islands Resort](https://www.expedia.co.uk/Tropical-Islands-Resort-Halbe.d6107340.Attraction) > > [The Book of Kells](https://www.expedia.co.uk/The-Book-Of-Kells-City-Centre-Dublin.d6075898.Attraction) > > [Glencoe Holidays](https://www.expedia.co.uk/Glencoe.d6054587.Holidays-City-Breaks) ### General > [Visit Tirana](https://www.expedia.co.uk/Tirana.dx3433) > > [Visit Montpelier](https://www.expedia.co.uk/Brighton-Montpelier.dx3000662622)