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Overview of Shibu Onsen KOKUYA

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In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSake Storehouse and Museum5 min walk
    Popular LocationYudanaka Hot Spring17 min walk
    Popular LocationJigokudani Monkey Park10 min drive
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  • Superior Japanese-Style Room with Open-Air Bath

    Room amenities

    • Sleeps 4
    • 4 Single Futons
    More detailsSuperior Japanese-Style Room with Open-Air Bath
  • Standard Japanese-style Room with Open-Air Bath

    Room amenities

    • Sleeps 3
    • 3 Single Futons
    More detailsStandard Japanese-style Room with Open-Air Bath
  • Standard Japanese-Style Room with Shared Bathroom

    Room amenities

    • Sleeps 4
    • 4 Single Futons
    More detailsStandard Japanese-Style Room with Shared Bathroom
  • Deluxe Japanese-Style Room with Open-Air Bath

    Room amenities

    • Sleeps 4
    • 4 Single Futons
    More detailsDeluxe Japanese-Style Room with Open-Air Bath

About this area

Yamanouchi

Shibu Onsen KOKUYA is located in Yamanouchi. Shiga Kogen Ski Area and Shibu are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park. Taikan Bonsai Museum and Yamazaki Farm are also worth visiting.
Visit our Yamanouchi travel guide
Popular Location

What's nearby

  • Sake Storehouse and Museum - 5 min walk
  • Yudanaka Hot Spring - 17 min walk
  • Shiga Kogen Ski Area - 7 min drive
  • Jigokudani Monkey Park - 10 min drive
  • Japan Clay Dolls Museum - 15 min drive

Getting around

  • Yudanaka Station - 3 min drive
  • Iiyama Station - 18 min drive

Restaurants

  • Tyoseian — 1 min walk
  • Yawaragi — 1 min walk
  • Sobaroku - 16 min walk
  • The Farmhouse - 19 min walk
  • Asashinaya - 20 min walk

About this property

Shibu Onsen KOKUYA

3-star ryokan, walk to Shibu
Along with 2 restaurants, this smoke-free ryokan has free valet parking and free WiFi in public areas. Train station pick-up is free. Other amenities include free train station drop-off. All rooms are individually decorated and feature free WiFi, free wired Internet and safes. For a bit of entertainment, TVs come with cable channels, and guests will also find fridges and free toiletries. Bathrooms are shared.
Shibu Onsen KOKUYA offers 19 forms of accommodation with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking
  • Free return train station shuttle

Food and drink

  • Full breakfast available for a fee daily: JPY 2000 per person
  • 2 restaurants

Things to do

  • Hot springs

Family friendly

  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Japanese

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shared bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Fridge

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: JPY150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kokuya Hotel Yamanouchi
Shibu Onsen KOKUYA Inn Yamanouchi
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Inn
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

Can I cancel my reservation for free at Shibu Onsen KOKUYA and receive a full refund?
Yes, Shibu Onsen KOKUYA offers free cancellation on select room rates, because flexibility matters! Please refer to Shibu Onsen KOKUYA cancellation policy on our site for more details about any exclusions or requirements.
Is Shibu Onsen KOKUYA pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shibu Onsen KOKUYA?
Valet parking is free at this property.
What time is check-in at Shibu Onsen KOKUYA?
Check-in is from 3:00 PM - 6:00 PM. After-hours check-in is not available.
What time is check-out at Shibu Onsen KOKUYA?
Checkout is at 10:00 AM.
Where is Shibu Onsen KOKUYA located?
Situated in Yamanouchi, this ryokan is steps away from Shibuyu Bridge and Shibu. Shiga Kogen Ski Area and Yudanaka Hot Spring are also within 2 miles (3 km). Yudanaka Station is 23 minutes by foot.
4.6
Wonderful
5 - Excellent
33
4 - Good
10
3 - Okay
0
2 - Poor
0
1 - Terrible
2

4.6/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice Ryokan style hotel, hot springs very close to snow monkey park, short train ride to nice sight seeing and cultural sites and great if you want to disconnect from normal day to day life
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
Very unhappy with our stay. We confirmed 3 times by email that we would be arriving early. We were told we couldn’t check in but that we could leave our bags and get key to local onsens. We showed up and no one was there. Lights out and a sign saying they would open at 3 pm. Then when we did checkin the room was dirty and dated. We paid for 5 futons and got two (one each). Floor was so hard.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
such great service! the kaiseki meals are also phenomenal. this was our second time at Kokuya and will be back for sure. Note: the property is kind of a maze of stairs, so if you can't handle stairs, this might not be the place for you.
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller, Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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