Shibu Onsen KOKUYA

Property class: 3

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Near Shibu and Yudanaka Hot Spring, Shibu Onsen KOKUYA provides an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £434
additional charges may apply
6 Nov - 7 Nov

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

A wooden sauna with a hot tub, a small wooden cabinet, and a potted plant.

Deluxe Japanese-Style Room with Open-Air Bath

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free wired internet

View all photos for Superior Japanese-Style Room with Open-Air Bath

A wooden hot tub with a bench, surrounded by a wooden deck and bamboo walls.

Superior Japanese-Style Room with Open-Air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free wired internet

View all photos for Standard Japanese-style Room with Open-Air Bath

A traditional Japanese garden with a wooden walkway, a small pond, and surrounding greenery.

Standard Japanese-style Room with Open-Air Bath

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free wired internet

View all photos for Standard Japanese-Style Room with Shared Bathroom

Room

Standard Japanese-Style Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Futons
  • Free wired internet
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About the area

Located in Hirao, a neighbourhood in Yamanouchi, Shibu Onsen KOKUYA is in the entertainment district. Shibu and Yudanaka Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park. Biande Shinshu Nakano and Taikan Bonsai Museum are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Yamanouchi travel guide
Map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

What's nearby

  • A snow-covered landscape with a flowing waterfall, a bridge, and traditional buildings.
    Shibu
    1 min walk - 0.0 miles
  • A snowy outdoor scene with a pond and rocks.
    Joshin'etsu-kogen National Park
    4 min drive - 1.3 miles
  • Shibuyu Bridge
    1 min walk - 0.1 miles
  • Sake Storehouse and Museum
    2 min walk - 0.1 miles
  • Yudanaka Hot Spring
    19 min walk - 1.0 mile

Getting around

  • Yudanaka Station
    8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    97 min drive

Restaurants

  • 味処 みかさ
    3 min drive
  • 羅臼庵
    2 min drive
  • HAKKO BEER STAND
    3 min drive
  • YUDANAKA BREWERY COMPLEX “U”
    2 min drive
  • 小石屋カフェ
    3 min walk

About this property

Shibu Onsen KOKUYA

  • Ryokan near Shibu
  • Near Yudanaka Hot Spring, Shibu Onsen KOKUYA provides an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking and valet parking
    • Full breakfast (surcharge), free train station pick-up and bike hire
    • Hot springs on-site, a front desk safe and a gift shop
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Toilets with electronic bidets and toothbrushes and toothpaste
    • TVs with cable channels
    • Fridges, electric kettles and heating

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Frequently asked questions

Is Shibu Onsen KOKUYA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibu Onsen KOKUYA?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Shibu Onsen KOKUYA on 6 Nov 2026 start from £434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibu Onsen KOKUYA?

Self-parking and valet parking are free at this property.

What time is check-in at Shibu Onsen KOKUYA?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Shibu Onsen KOKUYA?

Checkout is at 10:00 AM.

Where is Shibu Onsen KOKUYA located?

Located in Hirao, this spa ryokan is within 1 mile (2 km) of Shibu and Yudanaka Hot Spring. Jigokudani Monkey Park is 2 mi (3.2 km) away. Yudanaka Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shibu Onsen KOKUYA Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 103 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and welcoming.The orovate onsenwas superb
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful ryokan you'll never want to leave

Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location with a historical past. Has 8 onsen on site and rooms have a private onsen. Lots of different ones try on addition to the 9 public baths. Not as personal as I thought It would be given the generational handover Stayed 2 nights and wished I’d only preferred the set meal for one night to experience the night life outside the ryokan.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of a group that gives you access to 9 additional onsen’s through the village with their own healing properties. We were provided with out our Yakuta’s to wear in the hotel and around the village and given a great list of recommendations on where to eat and drink. The village was stunning with a great amount of history and character so we really enjoyed walking around it! We mainly visited the area for the snow monkeys which was a nice hour long walk away through the hills, the hotel did also offer a shuttle up (I think that would be a paid one) Rooms were more traditional (careful of your head if you’re tall like me) but was a really great experience along with the traditional Japanese breakfast which was delicious. They were also super helpful and accommodating of my partners gluten allegg egg y providing her with her own tailored breakfast which she also really enjoyed! Fantastic experience would love to do it all again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.