Captiva Island Waterpark Holidays

Very beautiful hotel, everything in great condition

When we finally open the door, it was late, we were tired, there was a terrible smell, but the lay out of the place looked nice. We went out to eat , when we came back and used the bathroom sink a strong smell of sure came out, also when we flushed the toile and the next morning when I shower a strong sure smell came out. The toilet run all night, the refrigerator was very hot. I called Landing to complained about it and said I was going to contact Expedia and ask to be relicated to a hotel for false advertising, they send maintenance around 10:30 am. Maintenance explained that those things happened when the unit is not in use continuasly. They flushed the water heater, fixed the toilet, try to fix the refrigerator, with no luck, they end up bringing another refrigerator. After a three hour ordeal they left and the smell wasn’t there any more. Beside that the place was lovely, great location, 2 great restaurant in walking distance, well light. The maintenance supervisor of the building complex was very profesional and apologetic.

Amazingly clean and spotless hotel. Friendly staff, good location- only 10 minutes. Also, excellent breakfast.

Clean room no shower cap no slippers great location

We booked a partial ocean view for our family of four, and had an amazing 4-night stay. The staff were all extremely welcoming, helpful, and kind to all requests. They helped answer all questions across the resort’s offerings, and made our stay all the better. I highly recommend this property for people looking forward to 5-star service upon arrival.

Very beautiful hotel, everything in great condition

When we finally open the door, it was late, we were tired, there was a terrible smell, but the lay out of the place looked nice. We went out to eat , when we came back and used the bathroom sink a strong smell of sure came out, also when we flushed the toile and the next morning when I shower a strong sure smell came out. The toilet run all night, the refrigerator was very hot. I called Landing to complained about it and said I was going to contact Expedia and ask to be relicated to a hotel for false advertising, they send maintenance around 10:30 am. Maintenance explained that those things happened when the unit is not in use continuasly. They flushed the water heater, fixed the toilet, try to fix the refrigerator, with no luck, they end up bringing another refrigerator. After a three hour ordeal they left and the smell wasn’t there any more. Beside that the place was lovely, great location, 2 great restaurant in walking distance, well light. The maintenance supervisor of the building complex was very profesional and apologetic.

Amazingly clean and spotless hotel. Friendly staff, good location- only 10 minutes. Also, excellent breakfast.