Randall's Island Waterpark Holidays

You will need to insert your key into a box beside the door to turn on the lights and tv.

Welcome staff and great location

This hotel is adorable. Great location. Rooms are a great size. We will be back!

Breakfast left a lot to be desired but other

Loved the front desk staff and the bell staff. Hated that I was charged $210 for parking when I didn’t even have a car there. Still waiting to be refunded. They said they need to investigate. Smh.

There are very few accommodations in Washington Heights but fortunately this is an excellent hotel. Friendly, efficient staff, well equipped and designed rooms, transit a short distance away, safe for single women travelers and an excellent restaurant. Two thumbs up.

You will need to insert your key into a box beside the door to turn on the lights and tv.

Such an iconic place but it is so run down. We had quite a few issues in our suite and had to have repairs made during our stay. The staff didn’t seem to care much that there were issues and although they were fixed nothing was offered for the inconveniences. Also the staff at the champagne bar didn’t even wait on us twice when we were sat and we ended up having to get our drinks from the bar and take them up to our room. Such a beautiful place but sadly such a letdown.