Quintana Roo Waterpark Holidays

They upgrade our room looking at the back of our resort where they power wash their cooking trays.

Conveniently located in Cancun with a huge property located right on the beach. The place is very clean and staff is so friendly and helpful. They all-inclusive food is delicious. Definitely my favorite hotel in Mexico.

The pool was always warm and cleaned daily.

Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend.

I spent a lot of money expecting to enjoy a relaxing vacation, but unfortunately the experience was disappointing. The room had ants and roaches, and management wanted to send people to spray the room while we were staying there. When you’re on vacation, the last thing you want is to worry about bugs getting into your luggage or belongings. The property is also extremely big, so you constantly need golf carts to get around. Sometimes we had to wait close to 30 minutes just to get picked up and go from one place to another. Customer service was poor, especially when trying to get help or solve issues. The restaurants themselves were good, but getting into them was very difficult because everything was overcrowded and busy. Unless you made reservations two days ahead, your chances of getting in were very low. Overall, the resort looks nice, but the experience did not match the amount of money we paid.

Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend.

The pool was always warm and cleaned daily.

I spent a lot of money expecting to enjoy a relaxing vacation, but unfortunately the experience was disappointing. The room had ants and roaches, and management wanted to send people to spray the room while we were staying there. When you’re on vacation, the last thing you want is to worry about bugs getting into your luggage or belongings. The property is also extremely big, so you constantly need golf carts to get around. Sometimes we had to wait close to 30 minutes just to get picked up and go from one place to another. Customer service was poor, especially when trying to get help or solve issues. The restaurants themselves were good, but getting into them was very difficult because everything was overcrowded and busy. Unless you made reservations two days ahead, your chances of getting in were very low. Overall, the resort looks nice, but the experience did not match the amount of money we paid.

They upgrade our room looking at the back of our resort where they power wash their cooking trays.

The pool was always warm and cleaned daily.

Conveniently located in Cancun with a huge property located right on the beach. The place is very clean and staff is so friendly and helpful. They all-inclusive food is delicious. Definitely my favorite hotel in Mexico.

Room was clean. Resort was slightly dated but had everything you need. Staff were above & beyond via service.

The pool was always warm and cleaned daily.

Conveniently located in Cancun with a huge property located right on the beach. The place is very clean and staff is so friendly and helpful. They all-inclusive food is delicious. Definitely my favorite hotel in Mexico.