Quintana Roo Waterpark Holidays

There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great.

The property benefit is doesn’t describe by front desk coordinator other than that is everything is great and nice

The staff were friendly and did their best to assist, though they seemed limited by the hotel’s policies and available resources—something that reflects more on management than on the team itself. The food was decent, but not particularly memorable. One downside was the strong push to become a timeshare member in order to access certain amenities, which took away from the overall experience. There were also several cost-saving measures that made the stay feel somewhat restrictive. For example, room service requires a $100 fee to use, and guests are limited to two bottled waters per day, with the expectation to refill at water stations. After spending time in the sun, having access to chilled bottled water would have been much more refreshing than room-temperature refills. Also, rooms had paper thin walls which made it difficult to sleep some nights hearing all the doors shutting or guest walking through the halls. On a positive note, the staff did an excellent job maintaining cleanliness throughout the property, which was appreciated. However, other limitations stood out—alcohol service is restricted to 11 a.m. to 11 p.m., so enjoying something like a mimosa with breakfast isn’t an option. Additionally, there was only one coffee station available, which could be inconvenient during busier times. Overall, while the staff and cleanliness were highlights, the various restrictions and policies made the experience feel more limited than expected

Very nice only down side is everything is spread out ,not a big deal if you want to walk the grounds are well kept.

We stayed at Finest Playa Mujeres in a swim-up suite (Building 4), which was centrally located and convenient. The room was modern and comfortable, with a well-stocked fridge and great beds—even the sofa bed was surprisingly good. However, some outlets didn’t work, and the bathroom lacks privacy (no door except for the toilet). The swim-up pool was cold and barely used. The resort itself is beautiful, spacious, and very walkable, with great amenities (kids club, sports courts, spa, wellness pools with juice bar). The gym and lobby bar were highlights. The main pool was enjoyable but small, with limited shaded seating and inconsistent service—we often had to get our own food/drinks. Surprisingly, there were no pool activities. The beach is nice with plenty of seating, but there was heavy sargassum and minimal cleanup, and it was red-flagged daily. Food was average overall. Shoji (Asian) was the standout; Mexican was solid; Italian was poor. Compared to Hyatt Ziva Cancun, service and pool experience were better there. Also note the resort is isolated—nothing walkable nearby. Overall, a beautiful resort with great amenities, but inconsistent service and value didn’t justify the price.

No the WiFi was terrible

We stayed at Finest Playa Mujeres in a swim-up suite (Building 4), which was centrally located and convenient. The room was modern and comfortable, with a well-stocked fridge and great beds—even the sofa bed was surprisingly good. However, some outlets didn’t work, and the bathroom lacks privacy (no door except for the toilet). The swim-up pool was cold and barely used. The resort itself is beautiful, spacious, and very walkable, with great amenities (kids club, sports courts, spa, wellness pools with juice bar). The gym and lobby bar were highlights. The main pool was enjoyable but small, with limited shaded seating and inconsistent service—we often had to get our own food/drinks. Surprisingly, there were no pool activities. The beach is nice with plenty of seating, but there was heavy sargassum and minimal cleanup, and it was red-flagged daily. Food was average overall. Shoji (Asian) was the standout; Mexican was solid; Italian was poor. Compared to Hyatt Ziva Cancun, service and pool experience were better there. Also note the resort is isolated—nothing walkable nearby. Overall, a beautiful resort with great amenities, but inconsistent service and value didn’t justify the price.

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.

The staff was so friendly and helpful. The food options were great. Would recommend to a friend and come back!

A wonderful and relaxing adults only week in cancun! My only “complaint” is a slight musty smell to the room. It didn’t take away from our enjoyment - an all around amazing weekly. We received a free room upgrade w Expedia VIP. All the food was great, including the buffet (we loved the handmade tortillas at the Mexican restaurant at dinner). All the staff were amazing. Enjoyed resort credits from Expedia and presentation at Le blanc at the spa. Not a party resort - but enough things going on if you want to partake. All staff were so kind and helpful. Beach was great. Seaweed did wash up every day, but it didnt stop us from enjoying the beach.

Every worker does %110 to keep you happy! I loved every single one of the activities they have like yoga, beach/pool volleyball, silent party, etc… bartenders, cooks every single one of them are the nicest people I’ve ever met.

Everything was awesome and everything was great. Great, Staff, decent view, great pool area.

The property benefit is doesn’t describe by front desk coordinator other than that is everything is great and nice

The property and service staff are great. However, be prepared for extremely aggressive sales staff trying to sell you memberships thousands if not hundreds of thousands of dollars. This was our first time at an all inclusive, and we had barely been there for 12 hours, and one sales person was trying to sell us 100 weeks of future holidays at their resorts. When I explained that we weren’t willing to commit to 100 weeks or even 50 weeks of future holidays because this was our first time at an all inclusive resort and does not fit into our usual holiday practices (mostly ski trips in the winter) he became angry and condescending. Frankly, we found the experience pretty unprofessional and definitely not what we would expect from a luxury resort. Ultimately, after speaking to another salesperson, we did buy a much more limited membership product that does fit with our holiday patterns and is not a material cost for us, but I would urge other travellers to not feel bullied into buying anything. They dangle a few hundred dollars of free tour tickets in front of you and tell you that there will be no pressure to buy anything, that it will only take an hour, but the truth is that they put an enormous amount of pressure on you (through multiple people) and the process will take all morning. If you have absolutely no interest in these membership products then do yourself a favour and just pay for the tour. It’s not worth wasting a half day of your holiday.