Mexico and Central America Waterpark Holidays

Good sized room. Decent restaurant choice. The hotel is looking a little tired. Excellent staff. The biggest issue is the towels on sunbeds without people using them. We experienced unused sunbeds with “reserved towels” for 4 hours. The hotel doesn’t enforce its rules which can lead to guest confrontations.

High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded.

Everything is top notch , only concern that there is not enough chairs on the beach , if you not taking your seat at 7 am you out of luck , main pool is the same , there is room for more chairs umbrellas on both , had to wake up early to get a spot , super inconvenient

This has been by far THE BEST all inclusive hotel I had been to. The location, the site, THE FOOD, AND STAFF!!! It was all a pleasure from checkin to checkout!

It was a bad idea to use Expedia. The reason is they give you a basic room and in order to get the full enjoyment you must pay double to get the full experience. The property itself is very nice! It would be better to go through Hyatt directly. When things are not what you expected you have no recourse with Expedia. I tried to. All Expedia and it is ridiculous! The customer service is on a foreign country! In addition you will not get your points! They Expedia have a real bait and switch going’ O would be very careful of you use them’ I would Highly recommend the property, but do not book through Expedia. I enjoyed the beautiful reaches and pools as well as the restaurants and health club. They had one room with cardio equipment and another room with weights. I had to pay to upgrade to the amenities you would want at a resort like this! When you stay here at Dreams Playa Mujeres you Alsace Access to Secrets next door

This has been by far THE BEST all inclusive hotel I had been to. The location, the site, THE FOOD, AND STAFF!!! It was all a pleasure from checkin to checkout!

High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded.

Everything is top notch , only concern that there is not enough chairs on the beach , if you not taking your seat at 7 am you out of luck , main pool is the same , there is room for more chairs umbrellas on both , had to wake up early to get a spot , super inconvenient

Good sized room. Decent restaurant choice. The hotel is looking a little tired. Excellent staff. The biggest issue is the towels on sunbeds without people using them. We experienced unused sunbeds with “reserved towels” for 4 hours. The hotel doesn’t enforce its rules which can lead to guest confrontations.

Everything is top notch , only concern that there is not enough chairs on the beach , if you not taking your seat at 7 am you out of luck , main pool is the same , there is room for more chairs umbrellas on both , had to wake up early to get a spot , super inconvenient

This has been by far THE BEST all inclusive hotel I had been to. The location, the site, THE FOOD, AND STAFF!!! It was all a pleasure from checkin to checkout!

Good sized room. Decent restaurant choice. The hotel is looking a little tired. Excellent staff. The biggest issue is the towels on sunbeds without people using them. We experienced unused sunbeds with “reserved towels” for 4 hours. The hotel doesn’t enforce its rules which can lead to guest confrontations.

High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded.

Everything is top notch , only concern that there is not enough chairs on the beach , if you not taking your seat at 7 am you out of luck , main pool is the same , there is room for more chairs umbrellas on both , had to wake up early to get a spot , super inconvenient