Sierra de la Laguna Luxury Holidays

The very welcoming staff, especially the concierge, make sure you know how things are organized and how to keep your bearings around the massive complex when you arrive. The rooms are very clean. My ocean view room crossed the property, so I was able to take in the infinity pools with the Sea of Cortes just beyond. That came in very handy to keep an eye on the best times to actually go to the pool. Free bar everywhere is priceless: the pool, the lobby, the restaurants. There are plenty of non-alcoholic options as well. The food is always fresh and savory; however, the variety could be better. Another plus: the entire complex is wheelchair-friendly. I'll be sure to return with my 95 year old mother.

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.

This is a great place to stay and is in a great location.

Overall was good, except the stuffs in sales tour were very aggressive and pushed me so hard to get the subscription of their product. That was such a terrible experience.

This is a great place to stay and is in a great location.

Overall was good, except the stuffs in sales tour were very aggressive and pushed me so hard to get the subscription of their product. That was such a terrible experience.