Suwakyo Promenade Luxury Holidays

Unfortunately, why everything was pretty good including the location and the clean room, we had an issue with the air conditioner. We are on the top floor so it was warm. I brought it up the second day and they were going to take a look at it, but it did not make much of a difference. The Hitachi unit was not only allowed but very inefficient and basically took the entire night to cool the room. So it did work a little bit, but it was minimal and the noise was not not noticeable. Otherwise everything was good, I wish the TV did not have a a volume lock at 40, but that seems to be common at Japanese hotels. Hopefully with the air-conditioning issue being fixed, will definitely stay here again.

Highly recommend staying here! The rooms are modern, clean, and much larger than typical Tokyo accommodations. Having an in-room kitchen and washing machine made our stay so convenient. It’s located in a peaceful area but super easy to walk to Ginza or catch the metro. Friendly staff and hassle-free check-in. 10/10!

Friendly staff. Clean rooms, plenty of space for my family of 5.

This hotel is really incredible - the staff is lovely, the rooms are big and comfortable and the grounds are just gorgeous and peaceful. I was devastated to only be there one night but it was awesome nonetheless

If you travel with kids under 18 the night time roof pool not allowance ,it's restricted a lot of time for us to used the pool and you have to report with the receptionist everytime you want to use also with different card key.