Salzburger Sonnenterrasse Luxury Holidays

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.

Great location! Staff was helpful and nice. There was plenty of staff which was great. Some places have minimal staff which can be frustrating checking in/out, asking questions, etc. They were well staffed. Shout out to Julia. She went above and beyond to help me with a few things. She took initiative, was very knowledgeable and extremely helpful. She’s an asset to the hotel for sure!

Perfect location across the street from the Hauptbahnhof!

Great hotel and great service. Would definitely go back here if I were to visit zell am see ever again 😊

Beautiful in all ways except the shower. It’s the size of a small RV yshower and almost impossible tomorrow enjoy or Get completely clean. It’s very surprising given that the entire bathroom is big Big plus is the team. They are really wonderful. Every single one. The breakfast is also amazing.

The hotel is unique with a nice vibe. The location is by the river with a nice walk to the old town 10-15 minutes away. Or take the bus anywhere.

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.