Onderbanken Luxury Holidays

Very clean and accommodating. We arrived earlier then our check in. The staff allowed us to store our luggage.

Understaffed restaurant.

Great building, nice location, glitchy phone that beeped all night…

Great building, nice location, glitchy phone that beeped all night…

Excellent location close to the Koenigsallee, very friendly and attentive staff. I stayed in an upgraded renovated room - appreciated the choice of bed time pillows. Great restaurant with contemporary European - German cuisine, also focus on locally sourced ingredients.

Very clean and accommodating. We arrived earlier then our check in. The staff allowed us to store our luggage.

Very clean and accommodating. We arrived earlier then our check in. The staff allowed us to store our luggage.

Lovely hotel, location fine, parking easy. Decent bar area. Only criticism is the self check in desk is a bit inefficient. Had two staff who could have done the check in, in seconds, stood there watching us fumble around. Self check in should exist for when staff aren’t around (late arrivals) or away from the mann check in desk to make more “slots available” during peak times. Having 3 computers and 2 staff telling people how to use the computers and not able to check you in on their own computer is just silly. We also had to queue to check out to get parking validated, which seems like something a computer system you had to use to pay for parking could have done during check in… didn’t ruin the stay but several of our party commented on how woefully inefficient the existing process is.