South Las Vegas Kid friendly Holidays

My only complaint is that the room was a bit warm and humid when we arrived. Ac wasn’t working too well and we had to lower the temp quite a bit to get it cool after our arrival.

Clean and beautiful

It was a very clean room. We have no problems of staying, Staff were very nice

Beautiful building and very comfortable room! Housecleaners went the extra mile in details! Security on floor ten was very pleasant and verified our sense of protection. Pools were in a lovely space surrounded by the building. The only big complaint we have is how we were scolded when waiting for takeout food from crowded restaurant, there were tables and chairs on edge of carpet alongside the walkway. A man spoke to us and gave us permission politely, then a lady came and severely scolded us because the carpet was casino (two kids with us) and I asked if we could move chairs to the tile walkway six inches from where they currently were. Oh no. I said “Well kids I guess we sit on the floor in this walkway then!” (We had been walking out in the heat all afternoon). She was so angry we were sitting on the chairs even though no games were within 15 ft.! Very non-accommodating!

Beautiful hotel

It was a very clean room. We have no problems of staying, Staff were very nice

My only complaint is that the room was a bit warm and humid when we arrived. Ac wasn’t working too well and we had to lower the temp quite a bit to get it cool after our arrival.

Decent Family Stay, but Maintenance, Pushy Sales, and Rigid Policies Hurt the Experience Overall, this hotel has solid perks for families. The property was clean, the pool was a huge hit with the kids, and having a full kitchen was convenient. However, several frustrating issues, time share sales, and last minute rebook took away Timeshare Pitch at Check-in: Right after check in,you go to get bracelets and are offered a time share sales pitch with incentive. Zero Flexibility for Flight Cancellations: If you end up at the airport and your flight gets cancelled, you can not call the front desk and try to extend your stay. They do not take reservations at the desk. You have to book online for next day. Non-Functional Wi-Fi: The internet did not work at all. The front desk handed me a third-party phone number to request a reboot, which never resolved the issue. I had to rely on my personal hotspot the entire stay. Plumbing Issues: The shower diverter was broken—water continued to pour from the tub spout while the showerhead was on, creating an awful screeching noise. Outdated Kitchen: The kitchen is functional but could use a pasta stainer and updated coffee maker.