Canary Islands Kid friendly Holidays

The hotel was lovely and the staff members were vwry friendly however, the amenities for the kids were lacking. There was no soft play area as shown in the images on your website therefore it left my small kids with no entertainment. The games room was also subpar as the arcade games was not working. Apart from those things mentioned the hotel is lovely, Kevin the pool attendant was lovely, and tall the concierge staff.

The grounds are kept immaculate. Great stay

I like the hotel and so do my sons this is the second time we’ve stayed there and it’s great. The hotel is great, has lots of facilities and the staff try to attend to everyone as best they can. It just doesn’t feel quite as luxurious as it should for the price. Dirty or not enough glasses for serving drinks, lunch/dinner food can get a bit bland and boring. But there are choices and that makes up for it, and also understandable when catering for a wide and varied customer base. The pools are great although it’s a fight for loungers in the morning. Service at the pools and bars could be better but the staff work very hard so can’t complain too much. It might be different as a couple or adults only, and like I say it’s good just not great or excellent.

I like the hotel and so do my sons this is the second time we’ve stayed there and it’s great. The hotel is great, has lots of facilities and the staff try to attend to everyone as best they can. It just doesn’t feel quite as luxurious as it should for the price. Dirty or not enough glasses for serving drinks, lunch/dinner food can get a bit bland and boring. But there are choices and that makes up for it, and also understandable when catering for a wide and varied customer base. The pools are great although it’s a fight for loungers in the morning. Service at the pools and bars could be better but the staff work very hard so can’t complain too much. It might be different as a couple or adults only, and like I say it’s good just not great or excellent.

The grounds are kept immaculate. Great stay

The hotel was lovely and the staff members were vwry friendly however, the amenities for the kids were lacking. There was no soft play area as shown in the images on your website therefore it left my small kids with no entertainment. The games room was also subpar as the arcade games was not working. Apart from those things mentioned the hotel is lovely, Kevin the pool attendant was lovely, and tall the concierge staff.

The hotel was lovely and the staff members were vwry friendly however, the amenities for the kids were lacking. There was no soft play area as shown in the images on your website therefore it left my small kids with no entertainment. The games room was also subpar as the arcade games was not working. Apart from those things mentioned the hotel is lovely, Kevin the pool attendant was lovely, and tall the concierge staff.

Great location, staff were amazing. I took ill and required a doctor, which they swiftly arranged, They then arranged a taxi to take me hospital. During my stay in hospital the staff were very attentive and looked after my sister who was left alone in the hotel. Rooms were spotless with great amenities and a lovely balcony with loungers that I used instead of going to the pool when I was discharged so that I could use the facilities in the apartment. I would definitely return and recommend this hotel. The only downside is lots of steps, if you are infirm this could be an issue. Thank you again to all the wonderful staff.