Beach Cities San Diego County Beach Holidays

Great location for visiting Sea World, great staff, and some really fun thing for kids. I just felt the room was a bit old for the price. Bathroom was eh, no glasses. fold out bed in living room had no blanket.

Would Overall recommend BUT huge BUT, Great View (Ocean View), a little loud but expected due to the boardwalk. The Large BUT was we got stuck in their elevator. The door jammed and we had to call 911 / Use the Fireman button inside. Emergency services acted fast but then hung up we sat in their for roughly 10 minutes or so with no contact. I called the front desk, they said oh yes they were called by emergency services and were sending maintenance up. That was all, no time frame involved in the conversation, no reassurance this will be quick. Then the front desk hung up. There we are stuck inside the elevator with no contact outside, with no time estimate. About 5 -10 minutes later we hear someone outside the door trying to pry the door open. Which they did get it open. Obviously scary situation, on our way to my wife's birthday celebration dinner. Probably two recommendations, 1 Maybe stay on the phone with people who are stuck in your elevator, 2. clearly based on Emergency services reaction, and your maintenance department response this happens and probably more frequent than the hotel likes to admit.

Staff was very helpful from the moment we walked in the door until the moment we said goodbye. The sunset ocean view was outstanding! Its my happy place.

Great location for visiting Sea World, great staff, and some really fun thing for kids. I just felt the room was a bit old for the price. Bathroom was eh, no glasses. fold out bed in living room had no blanket.

Would Overall recommend BUT huge BUT, Great View (Ocean View), a little loud but expected due to the boardwalk. The Large BUT was we got stuck in their elevator. The door jammed and we had to call 911 / Use the Fireman button inside. Emergency services acted fast but then hung up we sat in their for roughly 10 minutes or so with no contact. I called the front desk, they said oh yes they were called by emergency services and were sending maintenance up. That was all, no time frame involved in the conversation, no reassurance this will be quick. Then the front desk hung up. There we are stuck inside the elevator with no contact outside, with no time estimate. About 5 -10 minutes later we hear someone outside the door trying to pry the door open. Which they did get it open. Obviously scary situation, on our way to my wife's birthday celebration dinner. Probably two recommendations, 1 Maybe stay on the phone with people who are stuck in your elevator, 2. clearly based on Emergency services reaction, and your maintenance department response this happens and probably more frequent than the hotel likes to admit.