Bayonne and Biarritz Beach Holidays

Clean room, great location and friendly staff.

This is a nice hotel in a great location. We had a few strange wrinkles such as a protracted back and forth after being sent an offer for help arranging parking on A gust 5th to which I responded two days later asking to take them up on their offer. Five days later I received a response saying there was no parking available. I wrote back saying that it was frustrating that it take 5 days for them to get back to me leaving me only a couple of days before our arrival to figure out what to do. I got a rude response saying that the parking had been unavailable for the entire month of August 3 weeks prior to our exchange. Additionally, there was no complimentary bottle of wine in our rooms upon arrival because they “ran out” but the next day we received a tiny bottle of cava for one of the rooms. Otherwise, the beds were very comfortable, the decor was appealing, the air conditioning was nice excellent and the bathrooms were nice & roomy.

The place was wonderful. Great location, lovely staff and a fabulous town.

Unbelievable property on the beach in France. Most people think of the Mediterranean when you say the south of France but Biarritz and this hotel is just as good or better! Top 5 spas I’ve been to worldwide!

Clean room, great location and friendly staff.