Title: Mercure Président Biarritz Plage Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1220813&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Président Biarritz Plage Hotel with a 24-hour front desk, steps from Casino Barriere ## Photo gallery for Mercure Président Biarritz Plage ![Privilege, Room, 1 Double Bed, Sea View | Premium bedding, minibar, in-room safe, desk - Mercure Président Biarritz Plage (Biarritz)](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/735dff75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk - Mercure Président Biarritz Plage (Biarritz)](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/613b75c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet breakfast on weekdays (EUR 22 per person) - Mercure Président Biarritz Plage (Biarritz)](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/8cf50711.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Président Biarritz Plage (Biarritz)](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/dee15056.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk - Mercure Président Biarritz Plage (Biarritz)](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/cf8c1ed5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Casino Barriere and Grand Beach, Mercure Président Biarritz Plage provides dry cleaning/laundry services and conference space. Guests can connect to free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Room service - 24/7 front desk - Breakfast available - Laundry - Housekeeping - Air conditioning £97 includes taxes & fees 9 Jan - 10 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1220813&PinnedHotelID=1220813&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Privilege, Room, 1 Double Bed, Sea View ![Privilege, Room, 1 Double Bed, Sea View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/a0b5764d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed, Sea View 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Premium bedding Bathrobes Hairdryer Private bathroom - 183 sq ft - Sea view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed ![Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/349fbb98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Premium bedding Eco-friendly toiletries Hairdryer Private bathroom - 183 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 1 Double Bed with Sofa bed ![Family Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/46552294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Premium bedding Eco-friendly toiletries Hairdryer Private bathroom - 183 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Classic Room, 1 Double Bed ![Classic Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1230000/1220900/1220813/ac4b472e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 9.2 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Premium bedding Eco-friendly toiletries Hairdryer Private bathroom - 145 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBiarritz-Hotels-MERCURE-PRESIDENT-BIARRITZ-PLAGE.h1220813.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBiarritz-Hotels-MERCURE-PRESIDENT-BIARRITZ-PLAGE.h1220813.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.48223%2C-1.56031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XJ3914ywmf94rQnxjrD2sY2cGjw=) 18 Place Georges Clémenceau, Biarritz, Pyrenees-Atlantiques, 64200 #### What's nearby - Casino Barriere \- 2 min walk \- 0.1 miles - Grand Beach \- 2 min walk \- 0.1 miles - Le Gare du Midi \- 5 min walk \- 0.3 miles - Biarritz Aquarium \- 6 min walk \- 0.4 miles - Cote des Basques \- 11 min walk \- 0.6 miles #### Getting around - Biarritz Station - 12 min drive - Biarritz (BIQ-Pays Basque) - 12 min drive #### Restaurants - ‪Le Georges - ‬1 min walk - ‪Miremont - ‬1 min walk - ‪Chistera Pintxos - ‬4 min walk - ‪Maison Adam - ‬2 min walk - ‪Pizzeria Des Arcades ( La Trattoria) - ‬4 min walk ## About this property ### Mercure Président Biarritz Plage Upscale hotel near Grand Beach Located close to Casino Barriere and Biarritz Aquarium, Mercure Président Biarritz Plage provides dry cleaning/laundry services and conference space. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), babysitting (surcharge) and a 24-hour front desk - A lift, luggage storage and a banquet hall - Tour/ticket information, concierge services and multilingual staff Room features All 69 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 80-cm LCD TVs with satellite channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/1000000/520000/517100/517037/ef2e1c5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel le Windsor Grande Plage Biarritz Biarritz City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 973 reviews £96 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=517037&PinnedHotelID=517037&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/565400/565322/ebbd07d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Tonic Hotel & SPA NUXE Biarritz - Pool - Spa - Pet-friendly - Free WiFi 8.2 Very good 1,002 reviews £93 includes taxes & fees 17 Dec - 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Handwritten Collection Biarritz City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 374 reviews £101 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1246479&PinnedHotelID=1246479&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/440000/433500/433428/a48d3bce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Jules Verne Biarritz Biarritz City Centre - Pool - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 188 reviews £104 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=433428&PinnedHotelID=433428&HadPinnedHotel=true®ionId=-1&adults=2) ![Manicures and pedicures](https://images.trvl-media.com/lodging/4000000/3040000/3030900/3030862/68561e92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Villa Koegui Biarritz Biarritz City Centre - 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19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=2443736&PinnedHotelID=2443736&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112860000/112855800/112855776/c17f2ee2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roc Seven Biarritz Biarritz City Centre - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 17 reviews £145 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=112855776&PinnedHotelID=112855776&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person ### Things to do - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 226 square feet of conference space - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 80-cm LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 13 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 22 per person - Pet fee: EUR 13 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mercure President Mercure President Biarritz Centre Mercure President Hotel Biarritz Centre Mercure President Biarritz Centre Hotel Mercure President Hotel Nh Hotel Biarritz MERCURE PRESIDENT BIARRITZ PLAGE Hotel MERCURE PRESIDENT PLAGE Hotel MERCURE PRESIDENT PLAGE Mercure Le President Biarritz Centre Hôtel Mercure Le President Biarritz Plage MERCURE PRESIDENT BIARRITZ PLAGE Mercure Président Biarritz Plage Hotel Mercure Président Biarritz Plage Biarritz Mercure Président Biarritz Plage Hotel Biarritz ## Frequently asked questions ### Is Mercure Président Biarritz Plage pet-friendly? ### How much does it cost to stay at Mercure Président Biarritz Plage? ### How much is parking at Mercure Président Biarritz Plage? ### What time is check-in at Mercure Président Biarritz Plage? ### What time is check-out at Mercure Président Biarritz Plage? ### Where is Mercure Président Biarritz Plage located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Président Biarritz Plage Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 163 8 - Good 186 6 - Okay 46 4 - Poor 18 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Ramon 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, offered beautiful views of the town, and the staff were friendly and helpful. ##### Ramon Stayed 1 night in Oct 2025 ### 8/10 Good #### STEPHANE 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location near the sea. Very clean with all the required facilities available. Friendly staff. To be recommended ##### STEPHANE Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Zakar 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience, clean and nice place to stay. In the heart of the town. ##### Zakar Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julia 10 Jun 2024 Liked: Staff & service, amenities, property conditions & facilities Amazing for the price, clean , comfortable and quiet, proximity to beach, restaurants, and shops, paid parking right next door ##### Julia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Robyn 10 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved Biarritz! Lovely hotel and fabulous location! Only a 10 minute walk to the beach, food market, cafes, restaurants & shopping all over. We thoroughly enjoyed our stay at the Hotel and Biarritz! The staff was very friendly and accommodating. We would stay there again. ##### Robyn Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location This hotel had a perfect location with everything Biarritz has to offer within walking distance. The staff was also friendly giving us suggestions on where to eat. However we found the bed a bit small (queen size). ##### Verified traveller Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Tobin 30 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for money - definitely worth paying a bit extra for the ocean view upper floors. The view of Grand Plage and lighthouse over the rooftops was picture postcard perfect! ##### Tobin Stayed 3 nights in Aug 2023 ### 8/10 Good #### Wendy 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very well located ##### Wendy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jemma 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, family friendly Great location, friendly staff, luggage store was useful ##### Jemma Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cristina 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved this place! Thank you to the receptionist they were very kind with me and my family. ##### Cristina Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Eric 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Practical and enjoyable Very nice staff ##### Eric Stayed 3 nights in Jun 2025 ### 8/10 Good #### Michael 15 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay! ##### Michael Stayed 1 night in Oct 2023 ### 8/10 Good #### Irene 11 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Irene Stayed 6 nights in Jul 2023 ### 4/10 Poor #### Maria 20 Oct 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Location ##### Maria Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ivona 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views Great room with fantastic views from the 9th floor. ##### Ivona Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Matthew 1 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities I have been back to this hotel many times. It is always a pleasure to stay there. The front desk staff are exceptional. ##### Matthew Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Russ 18 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location! Clean, tidy, and comfortable room. Very friendly staff. ##### Russ Stayed 2 nights in May 2023 ### 4/10 Poor #### Ivan 16 Aug 2022 Disliked: Amenities For the price - extremely subpar! ##### Ivan Stayed 1 night in Aug 2022 ### 8/10 Good #### José 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### José Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Tabitha 9 Oct 2022 Liked: Cleanliness, staff & service Lovely staff but a horrifically overpriced breakfast and tired rooms. €40 for a self serve machine coffee & a sachet of bought in museli, for two. Not even a waiter in sight. The room had a great view, but was small and the white pleather touches were very strange and the “comfortable” chair was extremely worn and dirty. The building is pretty drab from the outside. ##### Tabitha Stayed 1 night in Oct 2022 ### 4/10 Poor #### Carlos 1 Jul 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Disappointing for the price paid. Extremely small room that despite being advertised as a room with an ocean view, it only had a glimpse of ir. Service was mediocre. Would not come back. ##### Carlos Stayed 1 night in Jun 2022 ### 4/10 Poor #### Lori 14 Apr 2023 Liked: Cleanliness Disliked: Staff & service, room comfort #### Disappointing hotel in a lovely location No air conditioning available and it was quite warm. The only way to get air was to open the windows, which required opening the curtains as well, so at night all the light and noise from the parking lot came into the room. See photos. My room was not serviced, even though Housekeeping came by at 14.10 while I was on the phone and said they would come back in 30 minutes. I spent the entire afternoon and evening out of my room so I wouldn’t get in their way, and was disappointed to find nothing had been done. The key sensor on my door was iffy. When I asked Reception to try a new card to make sure the key itself wasn’t the problem, they implied it was my own fault, that they had just adjusted the doors. Even a passing maintenance man was unable to let me in with his passkey (my key worked eventually). This may be why my room wasn’t serviced, but no one told me. In all I was quite disappointed. This is a wonderful location, but the clientele is not considered. ![](https://a.travel-assets.com/ugc/hotel-reviews/82A7CF94CC878918ED19E4F464539B22764B7CAB1681454725284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/134464AAB50D0A8F69B184EB9A834050A257E3091681454725263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lori Stayed 2 nights in Apr 2023 ### 4/10 Poor #### bruno 25 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Climatisation tres bruyante et pas de rangement! Après avoir séjourné plusieurs fois dans cet hôtel, cette dernière expérience a été très décevante. Une climatisation très bruyante qui m’a réveillé plusieurs fois. Des cheveux dans la salle de bain à notre arrivée. Du papier toilette qui etait Pas renouvellé, j’a indi aller chercher moi même du papier dans la réserve. Ma tasse de café du kit d accueil qui est restée sale sur la table 3 jours d affilé alors que le ménage était fait. La porte des toilette qui ne fermait pas et ne se claquait même pas!!! Heureusement un technicien est intervenu rapidement lorsque nous l’avons remonté. Et surtout les nouveaux aménagements ne permettent absolument pas de recevoir les vêtements pour 2 personnes surtout pour plusieurs jours. 5 cintres à se partager et une seule tablette pour mettre tous les vêtements!! Les chambres ne sont pas adaptées pour recevoir un couple avec des bagages c est aberrant !! Pa sur que je revienne dans cet hôtel mercure ##### bruno Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Solveig 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Delikat, sentralt og vennlig. Delikat og lyst hotell, virka som detvar nyoppussa. Alt fungerte, med fin temperatur på rommet i varmen. Vi var to voksne og to tenåringar, og familierommet fungerte til det. Fleire dusjar, adskilt rom for toalett.Fornøgd med utsikt til parkeringsplass, då blei det lite støy. Svært god beligghenheit, midt i sentrum med tre min gange til hovedstranda. God delikat frokost, bevisst på å ikkje kaste mykje mat. Litt mangel på påfyll av toalettartiklar. Anbefalar gjerne! ##### Solveig Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Michele 16 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Très bon l'emplacement ma l’hôtel ne vaut pas 4\* Chambre très petite. Mauvaise odeur dans les toilettes qui sont d’ailleurs trop petites. Une personne de grande taille ne peut presque pas fermer la porte . Un petit déjeuner avec très peu de choix. Le personnel est très accueillant et agréable. L’emplacement de l’hôtel est idéal. Mauvais rapport qualité/prix ce qui est dommage ! ##### Michele Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Villas Foch](https://www.expedia.co.uk/Bordeaux-Hotels-VILLAS-FOCH.h46350745.Hotel-Information) > > [Quality Hotel Bordeaux Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Quality-Hotel-Bordeaux-Centre.h25249.Hotel-Information) > > [Hilton Garden Inn Bordeaux Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Hilton-Garden-Inn-Bordeaux-Centre.h25178164.Hotel-Information) > > [Les Gens De Mer La Rochelle](https://www.expedia.co.uk/La-Rochelle-Hotels-Les-Gens-De-Mer-La-Rochelle.h1556562.Hotel-Information) > > [Staycity Aparthotels, Bordeaux City Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Staycity-Aparthotel-Bordeaux-City-Centre.h65411230.Hotel-Information) > > [Aparthotel Adagio Bordeaux Gambetta](https://www.expedia.co.uk/Bordeaux-Hotels-Aparthotel-Adagio-Bordeaux-Gambetta.h2141872.Hotel-Information) > > [Maison des Ambassadeurs](https://www.expedia.co.uk/La-Rochelle-Hotels-Maison-Des-Ambassadeurs.h4453701.Hotel-Information) > > [Hotels with Hot Tubs in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Hotels-With-Hot-Tubs.0-0-d2205-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hôtel de Sèze](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-De-Seze.h1672001.Hotel-Information) > > [Hotel Konti by HappyCulture](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Konti-By-HappyCulture.h1201856.Hotel-Information) > > [Novotel Bordeaux Centre Gare Saint Jean](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Mercure-Bordeaux-Centre-Gare-Saint-Jean.h7041.Hotel-Information) > > [Moxy Bordeaux Hotel](https://www.expedia.co.uk/Bordeaux-Hotels-Moxy-Hotel-Bordeaux-Wine-Museum.h65705899.Hotel-Information) > > [Mercure Bordeaux Centre Ville](https://www.expedia.co.uk/Bordeaux-Hotels-Mercure-Bordeaux-Centre-Ville.h2168.Hotel-Information) > > [NH Collection Marbella](https://www.expedia.co.uk/Marbella-Hotels-NH-Collection-Marbella.h904951.Hotel-Information) > > [Intercontinental Bordeaux Le Grand Hotel by IHG](https://www.expedia.co.uk/Bordeaux-Hotels-Intercontinental-Bordeaux-Le-Grand-Hotel.h1653850.Hotel-Information) > > [Marty Hotel Bordeaux, Tapestry Collection by Hilton](https://www.expedia.co.uk/Bordeaux-Hotels-Citotel-Le-Chantry.h862406.Hotel-Information) > > [Residhotel Galerie Tatry](https://www.expedia.co.uk/Bordeaux-Hotels-Residhotel-Galerie-Tatry.h2202530.Hotel-Information) > > [Novotel Bordeaux Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Novotel-Bordeaux-Centre.h26308.Hotel-Information) > > [Hôtel Life Bordeaux Gare - BG](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Stars-Bordeaux-Gare.h565641.Hotel-Information) > > [Hôtel des 4 Soeurs](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Des-4-Soeurs.h2686367.Hotel-Information) > > [AC Hotel by Marriott Nice](https://www.expedia.co.uk/Nice-Hotels-AC-Hotel-By-Marriott-Nice.h525822.Hotel-Information) > > [Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels.d178256.Travel-Guide-Hotels) ### Flights ### Cars ### Activities > [Things to do in Nantes](https://www.expedia.co.uk/Things-To-Do-In-Nantes.d6051052.Travel-Guide-Activities) ### General