Playa de Palma Adventure Holidays

The Front office/ concierge could be better with polite and friendly words and approach.

Great place to stay, lovely looking hotel and good facilities. Outdoor pool not heated but that didnt stop me from going in!

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.

Very good service, nice staff and incredibly good breakfast (included in the stay).

Room very clean Staff amazing Breakfast team and food outstanding Beautiful location

Great place to stay, lovely looking hotel and good facilities. Outdoor pool not heated but that didnt stop me from going in!

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.

very good location close to surpermaket and beach apartments good size one room bedroom but too much chemicals smell when i arrived can not breathe so opened door few hours but still smell until leaving that time . When i check out nobody in desk jut cleaner take the keys , she doesn’t speak English at all so can’t help the rent car information ..

Hoping to visit again!!

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.