Playa de Palma Adventure Holidays

The location was nice, but our experience with cleanliness and customer service was a little disappointing. We usually don’t raise issues like this, but for a 4-star hotel we expected different. We found hair and stains on our bedding and contacted the front desk staff immediately after check-in. The staff seemed confused and reluctant to address the issue until we produced photos for evidence. They sent attendants up to our room and when we went back in to check the hair was gone but sheets were the exact same. We choose not to pursue the matter further because the attendants stared at us as we walked down the hall, likely due to our complaint as they were just heading out of our room, which made us feel uncomfortable since we didn’t want to cause any problems. Overall the location was good and we didn’t have any other issues besides this. I would also like to add that after this, during the remainder of our stay, the other staff seemed very friendly.

Location is good.The suite I had was large and well appointed. The best rain shower I have experienced and I travel a lot. The staff were always approachable, friendly and helpful. The cleaning staff were excellent. The breakfast buffet was large and well appointed. The only minor point was the buffet is self serve which is normal but not the coffee (which was excellent). If you try to pour yourself a cup of coffee you get reprimanded .There is no sign saying that only staff can serve coffee and there should be. I stayed at the hotel for 17 days and everything was consistently excellent.

Stylish and unique property. We definitely enjoyed our stay, but one thing to consider is that self parking is just on the local streets, which depending on the time, can be somewhat challenging.

Everything was amazing!!

Lovely hotel, clean , convenient location , close to shops beach and bars and restaurants The only problem we had was adjoining room they were smoking weed ! I did complain to reception but it still continued!

Good hotel in general, clean rooms and facilities as you would expect for the price. Only a short walk to the beach. Breakfast was generally ok with cooked pancakes and omelettes and a selection of pastries etc ... Only downside was noise the the corridor each night and drunk people knocking on the wrong door. The area and hotels is very popular with single sex groups from Germany and the Netherlands.

Location is good.The suite I had was large and well appointed. The best rain shower I have experienced and I travel a lot. The staff were always approachable, friendly and helpful. The cleaning staff were excellent. The breakfast buffet was large and well appointed. The only minor point was the buffet is self serve which is normal but not the coffee (which was excellent). If you try to pour yourself a cup of coffee you get reprimanded .There is no sign saying that only staff can serve coffee and there should be. I stayed at the hotel for 17 days and everything was consistently excellent.

The hotel staff were incredibly kind and provided excellent service. The view from the window was fantastic, with a beautiful panorama of the sea. Housekeeping was also done very thoroughly each time, and the room was always kept spotless.

Hoping to visit again!!

Location is good.The suite I had was large and well appointed. The best rain shower I have experienced and I travel a lot. The staff were always approachable, friendly and helpful. The cleaning staff were excellent. The breakfast buffet was large and well appointed. The only minor point was the buffet is self serve which is normal but not the coffee (which was excellent). If you try to pour yourself a cup of coffee you get reprimanded .There is no sign saying that only staff can serve coffee and there should be. I stayed at the hotel for 17 days and everything was consistently excellent.

Stylish and unique property. We definitely enjoyed our stay, but one thing to consider is that self parking is just on the local streets, which depending on the time, can be somewhat challenging.