East Midlands Adventure Holidays

Na

Had to go to another building for Breakfast which was strange.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

The room was clean, staff was helpful and check-in and check-out was easy.

Kitchens really well equipped, clean and comfortable

Lovely hotel, service was 5 Stars, kept room clean throughout the day. Would highly recommend.

We had a wonderful stay! The hotel was spotless, the staff was incredibly helpful and welcoming, and the location was perfect—just steps from fantastic shopping. I would definitely stay here again.

Perfect stay. Hotel and staff were fantastic. No room for improvement.

The room was tiny and the shower room barely had enough space for me to move in and I am slim. But the worst thing was the lack of air conditioning. The room was boiling and although a small portable fan was provided, all it did was circulate warm air. It was not worth the price at all.

Had to go to another building for Breakfast which was strange.

Na

Nice hotel in a nice area! Highly recommend!

Had to go to another building for Breakfast which was strange.

Na