Pigeon Island Adults Only Holidays

The staff at the hotel were excellent! Always ready and willing to assist! 10/10. The food was also excellent and Chef Cameron was very accommodating. Special mention to Tara, Eloise and Charles. The facility however is in dire need of repair and does not appear to be in pristine condition as shown online. We did not have hot water, the toilet leaked and there were ants everywhere. Once maintained, it would be a decent stay.

Friendly staff

We had a wonderful one night at this hotel despite a massive rain storm coming through st Lucia that evening. The hotel can be found

Windjammer Landing is undeniably a beautiful property in St. Lucia, with gorgeous surroundings and a wonderful Caribbean atmosphere. Unfortunately, my stay came with a rather unexpected souvenir…..a broken toe! A word of caution about the stairs in the lobby area: Some are slightly uneven, so be mindful of your footing. I learned this the hard way, and breaking a toe just before a European vacation was certainly not part of my itinerary! What disappointed me most, however, was that not a single manager checked on me throughout the remainder of my stay to see how I was doing. For a resort of this caliber, I would have expected a little more personal attention and concern following an injury on the property. That said, I do want to recognize the wonderful restaurant staff, who were incredibly accommodating. They provided an extra chair and ice so I could elevate my injured foot while enjoying my meals. The nurse was also very friendly, helpful, and attentive, which I truly appreciated. Overall, Windjammer Landing is a beautiful resort, and there were staff members who genuinely went out of their way to make me comfortable. Unfortunately, the lack of follow-up from management left a disappointing impression. A little genuine concern goes a long way, especially in hospitality.

The staff were always friendly and helpful. Location and area is very picturesque with possibility of wonderful excursions. Food at the restaurants was always fresh and good, but with every meal came a list of items that were not available. With the very low occupancy we were able to make reservations with the restaurants that were open that day. I can only imagine how hard it to get restaurant reservations when fully occupied. The property and rooms are starting to show their age. We had a dripping faucet and mentioned it to management on day 2 of our week stay and it never got repaired. We spoke with another couple who had their AC go out 3 times, and heard of others having to change rooms. We have been to several all-inclusive hotels, and I understand that there will be bugs in the Caribbean, but I have never been woken up in the middle of the night with a cockroach on my head. There are also a lot of cats roaming the property and begging for food in the restaurants, so when not recommended with sensitive pet allergies. This was advertised as an adults only resort, but this is definitely not the case. When we mentioned this to the concierge there are apparently a lot of exceptions. I should not have to read the small print for this, especially if this was one of the main reasons for choosing this hotel. Another main reason was the Hyatt name connected to this resort. This experience will make me rethink my perceived quality of this brand.