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Top Yucatan Peninsula Hotel Reviews
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
10/10 Excellent
"La atención, el servicio, los horarios de restaurantes/bares, y además la increíble zona para fumar, hicieron de nuestra muy confortable."
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Upon checking in we decided to book all of our specialty dining and excursions with the guest services. The woman would not book anything until we did a presentation on the vacation club they offer. It really is ridiculous, I never leave reviews for places but when people go on vacation they aren’t looking to attend pushy sales meetings. It was honestly super odd and unsettling. It wasn’t until we sat through a presentation that they booked our excursions with barely a discount even though we said we would pay full price to not attend said meeting. The food is also not good, the speciality restaurants we tried which were the steakhouse and the Italian restaurant were both not good at all. It’s also not apart of xcaret so if that’s why you’re booking this property don’t bother. "
Hotel Riu Ventura - All Inclusive
10/10 Excellent
"This was my wife and I first trip to the Cancun hotel district. Riu Ventura was amazing!! More or less brand new (fully renovated), inside and out. I will say, we are used to resorts classified 3-4 stars, and not in congested hotel zones. So it initially felt very different from what we were used to. Kind of like an upscale hotel with multiple pools and amenities. My understanding was that Riu Ventura is not too wild but shuttles ran to the Riu Caribe a few times a week if you want that more party atmosphere. The food was delicious. Buffet had plenty of selection and good quality fruits. The a la cartes were excellent. We ate at the Italian twice and Japanese once. Very good. We hopped on the local bus that runs up and down the entire hotel zone. $1usd per person and you literally just flag it down and then tell the driver wherever you want to get off. The shopping mall area (huge) was less than 10mins away and it even has a full movie theatre with current movies in English with Spanish subtitles. A great way to spend an afternoon or evening after many days of straight heat and sun tanning. We took this bus to the small port where you get the ferry to Isla Majures. A great excursion to get off the resort and try something different. I forgot to bring my driver license so we couldn't rent the golf carts that are used everywhere to get around. So we just roamed around the North end a little before hopping back on the ferry to the mainland. All in all, awesome trip"
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
10/10 Excellent
"Great property!"
The Westin Resort & Spa, Cancun
2/10 Terrible
"Checked in after a full day of travel only to find an extremely dirty room that had clearly not been cleaned. The toilet was broken and there was urine on the seat. Despite the condition of the room, the staff would not move us to another room. Instead, we had to wait on the balcony until nearly 10 PM while housekeeping cleaned it. To make matters worse, management refused to credit us for the first night and would not even offer a late checkout for the inconvenience. Very disappointing experience."
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
8/10 Good
"Fairly good stay overall. The place was clean, the staff were helpful, and the food was good. The only issue was the wristbands. At check-in, no one told us they had to stay on at all times. Since the room key is separate, the bands felt unnecessary, so we removed them. We spent an entire day at the resort without them and had no issues. After returning from an excursion the next day, we were stopped and told we couldn’t access our room unless we paid a US$130 fee per band, which was mentioned in the waiver. After arguing that this should have been clearly explained verbally, the manager gradually reduced the fee to US$50. What made it more confusing was that he still allowed us into the room to get our credit cards, despite saying we couldn’t access the hotel without the bands."
Oleo Cancun Playa All Inclusive Resort
8/10 Good
"Staff and food & drink were excellent. 24 hours room service came in handy. We had great time."
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
10/10 Excellent
"The food was amazing compared to most all inclusives! Every single staff member was so friendly and hilarious, you can tell they all get along so well with each other !"
Ocean Riviera Paradise All Inclusive
10/10 Excellent
"We had the privilege upgrade which was 100% worth it. We had a great experience every time we ate at the privilege lounge, every interaction was the best, they do their best to provide you with the best service, Manuel was our waiter most of the time, he was amazing every single time. Pedro, the manager of the restaurant always makes sure you are receiving the best possible treatment. Out butler, Ariz, was great as well, always available with the best attitude to help. Belen from privilege Lounge, Antonio from the pool bar, Lizbeth the pool waitress, Jorge from the privilege office and Ronaldo from the Italian reataurant were all amazing. The food at this resort was great, the cleaning service always had the areas spotless, and the convenience of having everything closed by made our stay the perfect family vacation."