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"Had a fab stay at The Grand. Rebecca was so helpful during our check-in. The evening meal we had was so tasty and reasonably priced for what we had. Slept well on the comfy bed, two pillows provided as standard. Nice bathroom, it was very clean as was our bedroom. Breakfast was OK, I didn’t have items listed on the menu choice, but it had been a busy morning and I think the kitchen must have run out of items. All the staff were polite and helpful and coped with how busy the place was really well. Would stay here again."

"Clean room, staff were attentive & friendly. "

"Hotel pool and spa under refurbishment, however hotel is showing signs of its age looking tired. Based in a non refurbished part of hotel room smelt fausty windows single paned with broken handles meant draft and rattling windows during a windy night was experienced. Large bathroom window wasn’t frosted hence could look out on to a main public road and more importantly people could look in. The radiator was stone cold for the 2 day stay in March, and shower was a mixer tap which struggles to regulate water, being one of the last room water pressure fluctuated when other room using water and ended up with cold showers. Disappointing for the price paid for 2 night stay. Food was good"

"Our rooms had a lovely ( unexpected) sea view but as I found out on arrival, most if not all rooms, (other than accessibility/disability rooms) have a shower over the bath, so it wasn’t ideal for my 84yr old mother who doesn’t require an accessible room as she doesn’t have any disabilities or restrictions per se but can’t climb into the bath to take a shower. It is very unusual for a hotel these days to have baths in every room but the hotel was fully booked for a conference so unfortunately there was no option to change rooms to an accessible room for her. The restaurant was closed for a function the night we arrived, This was a Monday night in a small seaside town at the beginning of March so I wasn’t hopeful - but we found 3 great places to eat within a few mins walk. A really lovely seaside cafe/restaurant, an Indian and an American/Mexican type restaurant. The hotel was clean, staff were lovely and it was ideal for our stay. Don’t be put off by the 1970’s exterior. We didn’t go further than the seafront so not sure about a ‘town’ but there are retail parks nearby. "

"Staff were amazing, everyone I spoke with was really helpful and pleasant. If your looking for good honest accommodation and normal food that doesn’t cost a fortune this is the place for you. "

"Had a great stay after seeing a 'henge ' gig ,no complaints at all, easy to book, great helpful reception staff, thanks 👍"

"Hotel is lovely and peaceful, load a lil touch to get in if have a low car be warned "

"Nice hotel close to centre of the city. Staff friendly & helpful. We stayed in a room in the annexe which was spacious, however the floor particularly in the bathroom was springy & made a loud squeaking noise. The bed was also very hard & had difficulty sleeping on it. Breakfast was excellent. "

"Enjoy their hotel "