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"The hotel was absolutely amazing in all its area and the staff were very helpful and nothing was too much trouble. Thank you so much for making my stay so enjoyable, hopefully we’ll be back soon."

"Booked this for my son after a concert in the castle. He checked in with no issues, loved his room."

"Excellent value for a great room 216 it had all you could ask for 2 seater settee footstool and a desk and chair and best of all blackout blinds "

"Receptionists and Nausheen at breakfast was amazing. Staff cannot do enough for you. Very kind and quick to act when needed. "

"Superb hotel that I always try to use. Can be pricey when there is something on in the city but you can also get some bargains. Recommended "

"Convenient for train station and town, perfect location. Good price, very friendly polite staff throughout. "

"We were attending a show in New Theatre which is situated next door, it was such a convenience to get out of theatre and literally walk 2 min to our hotel. We requested queen bed and it was massive. Very good night sleep ,even that our room was facing a Main Street ,but it was lovely to look out of the window to the night life time.i was impressed with lovely light but fluffy duvets which kept us warm all night.i stayed with daughter who wakes up at 6am everyday so it was a bonus that she slept peaceful and sound till almost 8 am. Overall very good experience and very affordable for a price which we paid."

"Good"

"Huge hotel with lots of different bars, restaurants and facilities. Can seem a bit impersonal and no cosy areas. Outside areas are lovely. Our signature room in floor 6 was very comfortable. No furniture in the balcony was disappointing. The business lounge was nice but only coffee and 1 glass of prosecco was free. Disappointed there was no food in the evening. At breakfast just coffee and croissants. Parking garage was convenient with lift to lobby but £20 per day was steep."